Assistant Manager

Assistant Manager

At RMC, the Assistant Manager role is a high-impact sales position responsible for driving revenue, growing accounts, and maximizing branch performance. This role is ideal for individuals who are motivated by results, thrive in a fast-paced environment, and enjoy actively selling financial products while building strong customer relationships. If you are competitive, persuasive, and energized by meeting goals and earning based on performance, this role offers a clear path to success and advancement.

Why work at Regional?

• Regional offers competitive pay! We do our best to show that we value our team members!
• You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
• You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers!
• All full-time team members have access to our medical, dental, vision and 401(k) benefits!
• Pays an average of $46,000, this amount can vary based on your location and cost of living adjustments!

Duties and Responsibilities

• Drive sales performance by efficiently managing a dynamic workflow and meeting productivity targets, ensuring timely, high-quality service.
• Consistently deliver a high-energy, sales-focused customer experience.
• Actively sell and cross-sell credit and loan products by assessing customer needs and recommending appropriate solutions.
• Own the full loan process, from application through funding, using strong product knowledge to close sales.
• Meet and exceed individual and branch sales goals through proactive customer engagement.
• Drive new and repeat business through in-branch conversations and outbound phone calls.
• Increase branch profitability by growing account volume and improving customer retention.
• Maintain accurate cash handling while following all company security and audit procedures.
• Accurately receive, post, and track payments and fees in compliance with company policy.
• Transport funds and deposits to and from the bank as required.
• Take on additional responsibilities as assigned to support overall branch sales performance.
• Manage delinquency building rapport, offering tailored payment options, and converting delinquent accounts into resolved balances.

Minimum Qualifications

• High School Diploma or equivalent.
• Prior experience in sales-driven customer service, retail sales, or cash-handling environments.
• Ability to pass drug screening and criminal and credit background checks.
• Valid Driver's License and access to a reliable vehicle with required liability insurance.

Critical Competencies

• Strong sales instincts with a proven ability to close deals and influence customer decisions.
• Confident, persuasive verbal and written communication skills.
• Natural relationship-builder who connects well with a wide range of customers.
• Highly motivated by goals, incentives, and pay-for-performance compensation.
• Ability to multitask and stay focused in a fast-paced, results-driven environment.

Working Conditions

This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.

Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.