Guest Service Agent
HHM Hospitality
Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe‑deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily PayFree Basic Life Insurance 24/7 access to TELUS Health, a confidential work‑life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. #J-18808-Ljbffr HHM Hospitality
$16 - $18 per hour
...Job Description Job Description Position: Front Desk/Guest Service Agent Pay Rate: $16 - $18 per hour + Potential Bonuses Location: Hotel - Miami Brickell Summary: We are seeking a passionate and motivated Front Desk Agents to join our dynamic Front Desk...SuggestedHourly payWork at officeRelocation packageFlexible hoursShift workHampton Inn & Suites by Hilton - Miami Brickell Downtown
Miami, FL2 days ago- ...Job Description Job Description This position is responsible for performing a variety of guest service activities in an exceptionally friendly, professional and efficient manner commensurate with the demands of a world-class hotel. Registers guests, assigns rooms,...SuggestedFlexible hoursShift work
Grand Beach Suites Hotel
Miami Beach, FL16 days ago - ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...SuggestedDaily paidFull timePart timeImmediate startShift work
HHM Hotels
Miami, FL26 days ago $16 - $20 per hour
...and is committed to creating exceptional guest experiences. About our property: Welcome... ...ourselves on delivering outstanding service and creating memorable experiences. As a... ...Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging...SuggestedLocal areaWorldwideShift work- ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus...SuggestedDaily paidFull timePart timeImmediate startShift work
- ...Guest Service Agent The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities include: Greeting...Flexible hoursShift work
- ...Guest Service Agent Job Category: Guest Services Requisition Number: GUEST018622 Posted: June 23, 2026 Full-Time On-site AC by Marriott Aventura Miami, FL 33180, USA Description The Guest Service Agent is responsible for processing check-ins/outs, securing...Full time
$16 per hour
...0 properties worldwide and are committed to creating meaningful guest experiences. Responsibilities Welcome guests upon arrival and provide... ...area. Engage with guests daily and provide exceptional customer service. Qualifications At least one year in a customer‑service role...Hourly payLocal areaWorldwideShift work$16 per hour
Responsibilities Help guests discover their "Wanderlust" experience. Provide exceptional customer service by being engaging and taking a sincere interest. Interact with all guests. The bell person/guest services attendant will welcome each guest to our hotel. If guests...Work at officeShift work- About the Role We are looking for a Guest Service Agent to join our team! As a Guest Service Agent, you will represent the hotel throughout all stages of the guest’s stay. By working with all hotel personnel, you will ensure every guest experiences the highest customer...Local areaFlexible hoursShift work
- ...Kimpton Hotels - - Responsibilities: Check in and out hotel guests in a confident, professional and friendly manner; Answer all phone calls promptly and knowledgeably; Balance out daily shift bank and verify transactions; Monitor room availability and assist with pre-...Shift workNight shift
Kimpton Hotels
Miami Beach, FL3 days ago - ...where you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check... ...organization. Successful Guest Services Front Desk Agents may have opportunities for promotion to supervisory or...Full timePart timeLocal areaImmediate startFlexible hoursShift workNight shiftAfternoon shift
Eskape Investment LLC
Miami Beach, FL26 days ago $20 per hour
...Guest Service Agent As a Guest Service Agent at Brightline's station, you will be responsible for warmly welcoming guests, providing information on ticket kiosks, assisting with local transportation inquiries, and processing and handling their baggage. Additionally,...Work at officeLocal areaShift work- ...here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's... ...feel it; you'll feel it too. What You'll Do The Guest Service Agent (Overnight) is responsible for registration and check-out, PBX...Immediate startFlexible hoursShift workNight shiftWeekend work
Kimpton
Miami Beach, FL22 days ago - ...music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are... ...Responsibilities Responsible for providing courteous and competent services to ensure guests are processed efficiently during check-in on...
- ...groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Overview The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay,...Flexible hoursShift work
- Summary Ensures guest satisfaction by providing courteous and efficient service; Responsible for the accurate registration, posting of charges, and check-out of guests; Adheres to specific Brand Standards as required. Essential Job Duties Greets guests with genuine and...Part timeWork at officeLocal areaImmediate startRelocationShift work
$14 per hour
...living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities What do I do as a Guest Service Representative - Drive? As our newest team member will be an integral part of the warm welcome and fond farewell process....Hourly payContract workTemporary workWork at officeFlexible hoursSP+
Miami, FL19 days ago- ...Description Job Description Hampton Inn and Suites Miami Coconut Grove Hotel is seeking a detailed, outgoing, customer service pro to fill our Guest Services Representative position. As a Guest Service Representative, you’ll be able to showcase your organizational...Contract workLocal area
Grove Hotel Group Ltd (Hampton Inn)
Miami, FLmore than 2 months ago - HHM Hospitality is seeking a Rooms Controller in Miami, Florida, to greet, register, and service guests following hotel standards and sustainability practices. You will manage room assignments, handle payments, and ensure guest satisfaction. The ideal candidate should...
- Hilton Miami Downtown is seeking a Front Desk Agent to accommodate guests by greeting and registering them. The role includes managing check-ins... ...candidates should possess a high school diploma, customer service skills, and at least six months of front desk experience in...
$16 per hour
BENCHMARK is seeking a Guest Services Agent at Pullman Miami Airport to provide exceptional guest experiences. Responsibilities include welcoming guests, assisting with luggage, and escorting them to their rooms while explaining hotel amenities. The ideal candidate should...Hourly pay$14 per hour
...Guest Service Representative - Drive SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just...Hourly payContract workTemporary workWork at officeFlexible hours- Hampton Inn and Suites Miami Coconut Grove Hotel is seeking a detailed, outgoing, customer service pro to fill our Guest Services Representative position. As a Guest Service Representative, you’ll be able to showcase your organizational skills and create exceptional guest...Local area
- ...BENCHMARK in Miami, Florida is seeking a dedicated team member for a customer service role focused on creating memorable guest experiences. Responsibilities include welcoming guests, assisting with luggage, and providing information about hotel amenities and local attractions...Local area
BENCHMARK
Doral, FL1 day ago - ...Job Description Job Description Guest Service Agent ???? Angler's Hotel – Miami Beach Miami Beach, FL | Full-Time | 100% On-site About Us At Angler's Hotel – Miami Beach , hospitality is more than a service—it's about creating memorable experiences. As a boutique...Full timeWork at officeLocal areaFlexible hoursAfternoon shift
- ...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly payMinimum wagePart timeLocal areaAll shifts
- ...Full-Time Guest Services Representative Miami Lakes Hotel is a premier destination designed to accommodate both business and leisure travelers... ...availability reports Provide coverage for the Reservations Agent as needed Maintain familiarity with hotel amenities,...Full timeTemporary workWork at officeLocal areaImmediate startFlexible hoursShift workNight shiftWeekend work
- ...Location 160 NW 170th Street, North Miami Beach, Florida, 33169 Shift Details Per Diem, 6:00am to 2:30pm Summary The Guest Services Concierge represents the hospital to the community at large. They welcome customers to the Medical Center providing directions...Daily paidWork at officeShift workNight shiftWeekend workDay shift
- ...Guest Service Representative Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and...Daily paidImmediate startFlexible hoursShift work
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