Collision Center Estimator

Job Description

Job Description

Full job description

About Us

At Leachman we believe in hard work driven by the desire for success. We work as a team to pursue excellence daily. Things occur that we cannot control but we will not allow it to affect our pursuit of excellence, our discipline, our attitude. In these situations, we must be solution oriented. Our commitment to our culture and process will lead us to success. We will not look at the "scoreboard" but will grade ourselves by how well we worked the process that day. Our vision is to be the best dealership group in the USA. We will pursue growth and aim to be the most successful dealership in the South, while providing the best workplace for employees, the best experience for our customers, and be a pivotal part of each community we serve. We believe that each employee contributes directly to Leachman's growth and success, and we hope you will take pride in being a member of our team.

About This Role

We are seeking a detail-oriented and customer-focused Collision Center Estimator to join our team. This role is responsible for inspecting vehicle damage, preparing accurate repair estimates, and serving as a key point of contact between customers, insurance companies, and the repair team. The ideal candidate has strong communication skills, technical knowledge of auto body repair, and the ability to manage multiple claims efficiently.

What we Offer

• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(K) Retirement Plan with Company Match
• Holiday Pay
• Vacation Pay
• Accident Death & Dismembered Insurance
• Hospitalization Insurance
• Short Term Disability Plan
• Long Term Disability Plan
• Military Leave
• Voting Time Off
• Demonstrator Vehicle Discount
• Employee Discounts for Vehicle Service and Parts/Accessories
• Uniform & Uniform Maintenance
• Complimentary Family Meals
• Sponsorship sporting, art & music event tickets

Job Responsibilities

• Inspect damaged vehicles and assess the full extent of repairs needed
• Prepare accurate, timely estimates using industry-standard estimating software (CCC ONE, Mitchell, Audatex)
• Communicate with customers to explain repair processes, timelines, and costs
• Work directly with insurance adjusters to negotiate and finalize repair estimates
• Monitor repair progress, update customers and estimates as needed
• Ensure all repairs meet safety standards and manufacturer guidelines
• Maintain thorough documentation of all estimates, supplements, and communications
• Coordinate with technicians and parts departments to ensure efficient workflow
• Deliver excellent customer service throughout the repair process

Qualifications & Skills

• Valid and clean Driver's record for the past two years
• Pre-employment background check and drug screening required

• Previous experience as an auto body estimator or in collision repair (preferred)

  Strong knowledge of vehicle construction, repair methods, and parts (preferred)

  Familiarity with estimating software (CCC ONE, Mitchell, or similar)(preferred)

  Excellent communication and negotiation skills

  High attention to detail and organizational skills

  Ability to work in a fast-paced environment and manage multiple jobs

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Leachman will be based on merit, qualifications, and abilities. Leachman does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Leachman will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.