IT Architect - Artificial Intelligence

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.JOB SUMMARYThis role focuses on the architecture and integration of enterprise AI solutions, including generative AI applications, AI agents, and AI-enabled business processes. The architect will design secure, scalable, and production-ready AI systems primarily on AWS cloud, with selected other platforms. Provides technical leadership and is responsible for determining the direction for the IT architecture, standards, design and implementation approaches for the company’s application systems, infrastructure and/or network-based cloud product systems. Creates, evaluates and implements plans and design proposals for high impact IT solutions and their use involving leading edge technologies and methods considering key factors such as their long-term effectiveness (service delivery and cost), practicality, technical limitations and criticality. This is an expert-level role requiring independent action to establish methods and procedures on new and/or special assignments.ESSENTIAL DUTIES AND RESPONSIBILITIESIT ArchitectKnow and understand Jabil business strategyKnow and understand Jabil IT strategy & objectivesDefine the overall solution architecture consistent with Jabil’s methodologyBe responsible for the technical solution by providing leadership for the customer, project manager, domain architects, domain specialists and application engineers to advance and deliver solutionsConsult and Inform Enterprise Architects and Senior IT Architects to design and deliver solutionsEarn trust of clients and managementAssess merits of alternative technical approaches and gain consensus for best approachLearn, follow, promote, and improve recognized methodologies to design and deliver solutionsEnsure that the non-functional requirements are satisfied including, but not limited to, security, disaster recovery, availability, and performanceResearches technology and industry trends to hone both personal and Jabil’s competitive edgeThrough modeling or prototyping, validate solution prior to full implementationDevelop expertise in one of the following disciplines: Enterprise Architecture, Business Architecture, Information Architecture, Application Architecture, Technology Infrastructure ArchitectureMentor IT professionalsManagement PracticesDevelop project plans and influence project organizationApply recognized system sizing methodologyVet change(s) with respect to scope, schedule, cost, risk, etc.Cross train staff to reduce delivery riskDefine processes & methods necessary to support delivery/deploymentDefine management tools to support production environmentContinuous Improvement Utilize Lean Six Sigma or other methods to identify & provide guidance on organizational improvement opportunitiesPerform root cause analysis and remediation actionsContribute to Jabil IP though development and submission of patentsPolicy & ProceduresComply with IT policy, procedure, and processAdhere to all safety and health rules and regulations associated with this position and as directed by supervisorComply and follow all procedures within the company security policyTraining & DevelopmentDefine technical job content & qualifications of key roles required to support technical infrastructureWork closely with management to assess and aid the development of staff skill setsAssist management to assess and help resolve staffing knowledge gapsCommunicationPublish and present to customers, IT leaders and business executivesEngage with vendors and third parties as neededOrganize verbal and written ideas clearly and use an appropriate business styleAsk questions; encourage input from staffDevelop peer relationships with Senior IT ArchitectsMANAGEMENT & SUPERVISORY RESPONSIBILITIESTypically reports to management.The purpose of this role is not primarily managerial, and the job is typically NOT directly responsible for managing employees (e.g., hiring/termination and/or pay decisions, performance management).JOB QUALIFICATIONSKNOWLEDGE REQUIREMENTSUnderstanding of all architectural components and their interrelationshipsKnowledge of Software Engineering and Architectural Principles and methodsSolid presentation and written communication skillsGood judgment and the ability to handle stressful situations Team lead experience in application developmentKnowledge and experience of one or more languages e.g., Java, C#, etc.Knowledge and experience with server-side technologiesKnowledge and experience with client-side technologies e.g., Node, AngularKnowledge and experience working in an Agile methodologyKnowledge of SOA, including REST, SOAP, API Management, and other integration patterns e.g. ESB, EIP, etc. Knowledge of relational databases and SQLKnowledge of UML or ArchiMateKnowledge of cloud technologiesAbility to define problems, collect data, establish facts, and draw valid conclusionsKnowledge and experience architecting enterprise AI solutions, including generative AI, retrieval-augmented generation (RAG), AI agents, and the integration of foundation-model services with enterprise applications and dataStrong knowledge of AWS cloud architecture and managed AI services, with working knowledge of Azure cloud and AI servicesKnowledge of production-grade AI architecture considerations, including security, privacy, responsible AI, identity and access management, guardrails, observability, resiliency, scalability, performance, and cost managementKnowledge of AI integration and orchestration patterns, including model APIs, model context protocol (MCP), tool and function calling, vector search and knowledge bases, event-driven workflows, and human-in-the-loop controlsAbility to prototype, evaluate, and validate AI architecture decisions using languages such as Python or TypeScript, etc., cloud SDKs, APIs, and appropriate testing and evaluation methodsEDUCATION & EXPERIENCE REQUIREMENTSBachelor’s degree requiredPost-graduate degree in Computer Science or Management Information Systems expectedMinimum 12 years of experience in a related disciplineOr, equivalent combination of education, training, or experiencePreferred Certifications:Open CA Level 1: CertifiedTOGAF 9 FoundationArchiMate 3 FoundationBE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline ( the Federal Trade Commission identity theft hotline ( and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to View email address on click.appcast.io or calling View phone number on click.appcast.io with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong#AWorldofPossibilitiesSummaryLocation: St. Petersburg/Tampa, FLType: Full time