Technical Product Manager

You’ll own Patty’s product end to end: talk to customers, find the real problem, build the fix, ship it, and see if it worked. You’ll sit closer to customers than anyone else on the engineering team, and turn what you hear into product within days. You report to Adarsh, our co-founder.

What you’ll do

• Start with the customer. Spend time with owners, GMs, and kitchen teams, on calls and in their restaurants. Understand how they actually work and what’s in their way before you write a line of code.
• Ship end to end. Frontend, backend, data. Take an idea from a customer conversation to production in days, not weeks, without waiting for a spec.
• Build how people work with Patty. The conversations owners and GMs have with her, the dashboards they check every morning, the messages she sends when something needs attention. Make every one of them feel like talking to the best operator in the industry.
• Build the tools teams run their restaurants on. Day-to-day workflows like planning, prep, and ordering that turn Patty’s thinking into action on the floor and in the kitchen.
• Own the outcome. Check whether what you shipped got used and solved the problem. Iterate on it or kill it.
• Raise the craft bar. Make Patty feel fast, clear, and polished for someone running a restaurant on a Friday night with no time to figure out software.

What we’re looking for

• Obsessed with product velocity
• Values product craft and cares how something feels, not just whether it works
• Obsessed with building
• Your first instinct is to understand the customer’s problem, then build the product
• You’ve taken something from 0 to 1
• Comfortable going deep on backend and systems, not just UI

You’ll own the systems everything at Pathway runs on: the data, the agents, the way we build software, and the way our customers build theirs. You report to Adarsh, our co-founder.

What you’ll do

• Own and build agent infrastructure for Patty. The runtime, sandboxes, tools, memory, and services behind her. Make Patty fast, reliable, and safe to hand real work to.
• Own data ingestion. Pipelines that pull sales, labor, invoice, and recipe data from POS systems, distributors, and other third-party sources. Make them reliable, observable, and fast to extend as we onboard new customers.
• Own the core data platform. Postgres schema design, query performance, and data quality as data grows with every new customer and location.
• Keep it all running. Deploys, monitoring, on-call. When something breaks, you fix it so it stays fixed.
• Build our internal software factory. The system of agents that writes, tests, reviews, and ships Pathway’s code. Our engineers direct the work instead of typing every line. You make that loop faster and more trustworthy every week.
• Build the platform customers use to make their own software. Every restaurant runs differently. You’ll build the infrastructure (per-customer repos, sandboxes, permissions, deploys) that lets owners and GMs build their own mini programs and tools with Patty, running safely on their own data.

What we’re looking for

• Real experience building and managing backend systems in production
• You’ve built infrastructure other engineers or products depend on, and you’ve run it yourself
• Comfortable owning a system end to end, from design through operation, with no one handing you a spec

You’ll own Patty’s bookkeeping and accounting products end to end, and you’ll build them yourself. Think of it as a mini GM role: you own the problem, the customers, the roadmap, the code, and whether it works. You report to Adarsh, our co-founder.

What you’ll do

• Own the product like a business. Set the direction for bookkeeping and accounting, decide what gets built and what doesn’t, and own the results: adoption, retention, and the time and money it saves customers.
• Live with the customer. Spend time with owners, GMs, and their bookkeepers and accountants. Understand how the books actually get done today, where it breaks, and what they’d pay to never do again.
• Build it. Go from a customer conversation to shipped product yourself, across frontend, backend, and data. No handoffs, no waiting on someone else to build your spec.
• Get the details right. Accounting is a domain where close isn’t good enough. Make sure the numbers tie out, edge cases are handled, and customers can trust what Patty tells them about their money.
• Ship fast and iterate. Put things in front of customers early, measure whether they work, and iterate or kill them.
• Work across the company. Partner with growth on how the product is sold and with customer success on how it’s onboarded, so the product wins in the market, not just in the demo.

What we’re looking for

• Obsessed with product velocity
• Values product craft and cares how something feels, not just whether it works
• Obsessed with building
• Your first instinct is to understand the customer’s problem, then build the product
• You write production code and ship it yourself
• You’ve owned a product end to end and been accountable for its outcomes

You’ll be the single point of accountability for a restaurant group’s results. Not check-ins and status updates — you own the targets. That means understanding the customer’s operations deeply enough to know which decisions carry real risk, which ones move the numbers, and what needs to get built to close the gap. You’ll work closely with our forward deployed engineers to prioritize and ship against the customer’s biggest pain points, and you’ll be expected to ship code yourself when the situation calls for it. Think of this as a portfolio manager role — you’re managing a set of outcomes across a complex, dynamic operation.

What you’ll do

• Own the relationship and the results for one or more restaurant groups
• Identify the highest-leverage pain points and turn them into product priorities
• Assess risk on key operational decisions and guide customers through them
• Work with forward deployed engineers to ship fixes and features against real customer needs
• Ship code yourself when a customer problem needs a fast response
• Shape the product roadmap from the ground — no one will know what customers need better than you