Computer Hardware Maintenance Technician

Overview We are seeking two experienced Computer Hardware Maintenance Technicians to support a NYC government agency’s IT infrastructure. This role involves on-site preventive and remedial maintenance of a wide range of hardware across HPD locations, including occasional assistance with hardware/software upgrades and relocations. Responsibilities On-site preventive maintenance of hardware across HPD locations. Remedial maintenance and diagnostics of hardware issues. Assist with hardware/software upgrades and relocations as needed. Required qualifications Active CompTIA A+ certification Minimum 3 years of experience in computer hardware support Proven experience with Lexmark , HP , and multifunction printing devices Hands-on knowledge of hardware repairs, component replacement, diagnostics Familiarity with Intel-based desktops, laptops, monitors, scanners, and network peripherals (e.g., NICs, switches, routers) Must carry a functional mobile phone (provided by the employer) for coordination with IT staff during work hours Ability to work within a flexible 8-hour shift and travel between locations Preferred qualifications Experience servicing CISCO network equipment Familiarity with procurement processes via platforms like Amazon , eBay , PriceWatch, etc. Knowledge of NYC agency IT maintenance protocols and equipment lifecycle support Experience managing electronic maintenance records and work order documentation Familiarity with government contracting procedures, especially in M/WBE and public-sector environments Other requirements Must be eligible to work in the United States Will be required to pass HPD interviews and background verification May be asked to provide a backup technician during absence (with equivalent qualifications) Must adhere to HPD's IT security and data protection standards (NIST compliance, etc.) #J-18808-Ljbffr Pentangle Tech Services | P5 Group