Parts Counter Associate

Job Description

Job Description

Pay: $18.00 - $20.00 per hour Job OverviewJoin our dynamic team as a Parts Counter Associate, where your enthusiasm and expertise will drive exceptional customer service and streamline parts sales for our automotive service center. In this energetic role, you will be the vital link between customers and our inventory, ensuring they receive the right parts quickly and accurately. Your proactive approach will help maintain a well-organized parts department, support vehicle maintenance operations, and foster positive relationships with customers and team members alike. This paid position offers an exciting opportunity to develop your automotive knowledge while delivering top-tier service in a fast-paced environment.ResponsibilitiesAssist customers in identifying and selecting the correct automotive parts and accessories using product knowledge and inventory systemsProcess sales transactions efficiently through POS (Point of Sale) systems while handling cash, credit, or digital payments with professionalismManage inventory control by stocking shelves, conducting stock counts, and updating records using inventory management software such as CMMS (Computerized Maintenance Management System)Collaborate with the service team to fulfill parts orders promptly, ensuring timely vehicle repairs and maintenanceMaintain accurate documentation of sales, orders, and inventory levels; utilize Microsoft Excel for tracking data when necessaryProvide excellent customer service by addressing inquiries via phone or in person with clear communication skills and friendly demeanorSupport dealership marketing efforts by promoting available products and special offers to enhance retail salesSkillsStrong knowledge of automotive diagnostics, repair, and service procedures to assist customers effectivelyExcellent negotiation skills to upsell parts and accessories while maintaining customer satisfactionBilingual or multilingual abilities to serve a diverse customer base are highly valuedFamiliarity with inventory management tools like CMMS and POS systems for seamless order fulfillment and stock controlProven organizational skills to manage stock levels, process orders accurately, and maintain a tidy work environmentExperience with retail math for calculating discounts, totals, and profit margins accuratelyEffective communication skills for engaging with customers, team members, and vendors both in person and over the phoneKnowledge of dealership experience or retail sales environments enhances your ability to succeed in this roleBasic automotive repair understanding to better assist customers with vehicle maintenance questionsStrong math skills for handling cashiering duties such as cash handling and transaction balancingThis vibrant position is perfect for motivated individuals eager to grow their career in the automotive industry. If you thrive in a fast-paced setting where every day brings new opportunities to connect with customers and support vehicle care, we want to hear from you!Benefits:Employee discountHealth insurancePaid time offWork Location: In person