Service Desk Analyst
BizTek People
Service Desk Analyst
Duration: 5 Months Location: Sherwood, OR
Contract Service Desk Analyst are responsible providing support to end users when they contract call the service desk line. The contractor may also be required to take on-call shifts.
RESPONSIBILITIES
- Assist employees when they call the services desk
- Respond to emails, log tickets, update tickets, and resolve tier 1 support issues
- Be the primary owner of a ticket. See the ticket from start to finish to ensure work is finished
- Write knowledge base articles to help reduce future tickets and enable our end-users to self-service
- Able to lift 35 pounds
- Able to work at a desk for an 8-hour shift
REQUIREMENTS
- The Contractor Service Desk Analyst needs to have knowledge of the following software and frameworks: Basic ITIL Concepts Microsoft 365 Microsoft Office Experience supporting iOS devices Experience troubleshooting technical issues Experience providing support in a remote environment
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Service Desk Analyst in Sherwood, OR vacancy
$25 - $28 per hour
...providing technical support to end-users, resolving IT incidents and service requests, and ensuring the smooth operation of hardware,... ...~1-3 years of experience in a technical support or help desk role ~ Solid understanding of desktop operating systems...SuggestedFull timeTemporary workLocal areaRemote work- ...on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to... ...professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC...SuggestedHourly payFor contractorsImmediate startFlexible hours
Hardy Industries Inc
Sherwood, OR12 hours ago - HARDY INDUSTRIES in Tualatin, Oregon, is looking for skilled I.T. and Telecom technicians for a dynamic role extending beyond basic helpdesk tasks. Responsibilities include OS installations, structured cabling, and telecom work across various environments like retail and...SuggestedFor contractorsFlexible hours
Hardy Industries Inc
Tualatin, OR12 hours ago - HARDY INDUSTRIES is seeking a skilled I.T. or Telecom technician in Sherwood, Oregon. This role includes tasks beyond standard helpdesk, such as OS installations, structured cabling, and telecom work. Candidates should have at least 1 year of experience in I.T. or Telecom...SuggestedFlexible hours
Hardy Industries Inc
Sherwood, OR12 hours ago - HARDY INDUSTRIES is seeking skilled technicians for hands-on I.T. and Telecom support roles across Oregon. This position involves a variety of tasks such as OS installations, structured cabling, and maintaining professionalism in diverse environments. Candidates should...SuggestedFor contractorsFlexible hours
Hardy Industries Inc
Tigard, OR12 hours ago $26 - $28 per hour
Position Summary The Service Desk Analyst serves as the first point of contact for employees seeking technical assistance and support. This role is responsible for delivering exceptional customer service while troubleshooting and resolving Tier 1 technical issues in a...Contract workTemporary workWork at officeRemote workShift workAfternoon shiftTEKsystems
Beaverton, OR12 hours ago- Job Summary Work Hours: 8 - 5 PST - full time 40 hours (onsite 1 -2 time per week) Opportunity for an extension depending on budgets. Key Responsibilities: Specialization: Typically specializes in project management or research and analysis but...Full timeWork experience placement1 day per week
Macpower Digital Assets Edge
Tualatin, OR3 days ago - ...contracting firms in the United States. WPI provides superior contracting services for drywall, prefabrication, metal studs, acoustical systems,... ...IT support. Act as an escalation point for tier 1 Help Desk Technicians. Answer end user queries in person, via email,...Work at officeLocal areaFlexible hoursShift workNight shiftWeekend work
Western Partitions
Wilsonville, OR1 day ago - ...Job Opportunity The Contingent Plan is actively recruiting an experienced business analyst for an energy client. This is a temporary assignment that is expected to last about 6 months. The role is hybrid with some need to be onsite for meetings. There are multiple opportunities...Temporary workImmediate start
The Contingent Plan
Tualatin, OR12 hours ago - ...OR 97062. VISA Sponsorship is not available. As an Operations Analyst, you will play a pivotal role in enhancing the operational effectiveness... ...50 company that engages in the design, manufacturing, marketing, and service of semiconductor processing equipment. #J-18808-Ljbffr...
Applicantz
Tualatin, OR12 hours ago - ...from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with...Full timeLocal areaRemote work
Charlie Health
Tigard, ORa month ago $18.75 per hour
*Service Desk Technician* *Position Overview* We are seeking a Service Desk Technician to provide frontline technical support and deliver an exceptional customer experience. This individual will handle incoming support requests, assist with troubleshooting hardware issues...Contract workTemporary workTEKsystems
Beaverton, OR12 hours ago$100k
...Kubernates and REST API's experience For data Science/Data Analyst/AI/Machine learning Positions Preferred SKILLS Associate... ...unavailable as they share the same database with the client servicing team who only connect with candidates who are matching client requirements...H1bSynergisticIT
Lake Oswego, OR2 days ago- ...clients. Currently, We are looking for entry-level software programmers, Java Full stack developers, Python/Java developers, Data analysts/ Data Scientists, Machine Learning engineers. Who Should Apply Recent Computer science/Engineering /Mathematics/Statistics or Science...H1b
SynergisticIT
Beaverton, OR22 hours ago - ...troubleshooting skills, and the ability to work independently. This position offers flexible scheduling, opportunities for advancement, and innovative work environments. Be ready to respond to service requests and maintain high professional standards with clients. #J-18808-Ljbffr...Flexible hours
Hardy Industries Inc
Beaverton, OR2 days ago $38.3k - $61.3k
...to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. We’re Hiring for a Service Center Technician! If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc....Hourly payWork experience placementNight shiftWeekend workXylem
Tualatin, OR3 days ago- ...Benefits: 401(k) Health insurance Paid time off Job description: Field Services Technician - Job Posting Location: Multiple Locations (Oregon/Washington) Employment Type: Full-Time Salary: Competitive, based on experience Application Deadline: Open Until...Full timeFlexible hoursAfternoon shift
URBAN CONSULTING LLC
Sherwood, OR2 days ago - ...Android). - Deliver support for Windows 7/8/OS X, Office 2011/O365, and Microsoft Office suite applications. - Collaborate with Service Desk and other IT teams for break/fix, remote access, and support functions. - Utilize remote support tools (Remote Desktop, Apple...Full timeContract workWork at officeRemote work
Sybex Support Services
Tualatin, OR4 days ago - ...directed. Assists with boutique cleanliness and organization. Customer Experience Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. Teamwork and Growth Promotes an inclusive,...Local areaFlexible hoursShift workNight shift
Chico's FAS
Tigard, OR4 days ago - ...directed. Assists with boutique cleanliness and organization. Customer Experience Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. Teamwork and Growth Promotes an inclusive,...Local areaFlexible hoursShift workNight shift
Chico's
Tigard, OR1 day ago - ...directed. Assists with boutique cleanliness and organization. Customer Experience Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. Teamwork and Growth Promotes an inclusive,...Local areaFlexible hoursShift workNight shift
Chico's FAS
Tigard, OR4 days ago $60k
...Job Description Job Description E-commerce Data & Business Analyst *Hybrid Role typically 4 days in office, 1 Day WFH depending... ...team across the portfolio. Ensure invoices accurately reflect services provided and payments received. Maintain financial clarity...Full timeWork at officeRemote workWork from homeShift work- ...Field Mechanic to join our team! As a family-owned business, we pride ourselves on providing top-quality equipment and exceptional service to keep our customers’ operations running smoothly. Our commitment to excellence has made us a trusted name in the industry. Job Responsibilities...Full time
COLUMBIA WESTERN MACHINERY INC
Sherwood, OR3 days ago $16 per hour
...] will be 7am-4pm) Job Description Job Title: Customer Support Analyst Overview: As an analyst, you will be responsible for enhancing... ...customers with questions or issues regarding Sage’s products or services and their application in the customer’s business operating environment...Contract workShift workVertisystem
Beaverton, OR1 day ago- ...directed. Assists with boutique cleanliness and organization. Customer Experience Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. Teamwork and Growth Promotes an inclusive,...Local areaFlexible hoursShift workNight shift
Chico's
Tigard, OR1 day ago - ...Insight Global is looking for a Field Service Representative in Hillsborough, OR. You will be responsible for installing, decommissioning, and troubleshooting semiconductor metrology equipment at a large client site. We are a company committed to creating diverse and...
Insight Global
Tigard, OR12 hours ago $30.82 - $46.23 per hour
...needed. Responsibility Diagnose equipment problems and repair equipment at job sites Document time and repairs Drive service truck to and from repair locations Heavy Equipment Maintenance support Job Requirements and Qualifications High school...Hourly payWork at officeFlexible hoursTAPANI Inc
Tualatin, OR22 hours ago$600 per month
...acceptance, as participation is subject to HCAI enrollment guidelines. Description: The Health Information and EHR Systems Analyst program (HIER) is designed to equip students with the skills and knowledge needed to manage healthcare information and electronic health...Permanent employmentTemporary workInternshipLocal areaRemote workMonday to FridayOCHIN
Beaverton, OR3 days ago- ...Consulting Analyst Together, we own our company, our future, and our shared success. As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse...Work experience placementInternshipWork at office
Black & Veatch
Tualatin, OR1 day ago - ...Senior Consulting Analyst Date: Jul 11, 2026 Location: Overland Park, KS, US Tampa, FL, US Tualatin, OR, US Dallas, TX, US Atlanta, GA, US Charlotte, NC, US Phoenix, AZ, US Company: Black & Veatch Family of Companies Together, we own our company, our future...Full timePart timeWork experience placementWork at officeRelocationVisa sponsorshipFlexible hours
Black & Veatch
Tualatin, OR4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Desk Analyst. Be the first to apply!
