Family Travel Specialist

About the job Family Travel Specialist


Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

About the Role

Do you enjoy helping families create memorable experiences together? We are looking for motivated individuals to join our growing remote team as Family Travel Specialists.

In this role, you'll assist clients with planning family-focused vacations, coordinating travel arrangements, and identifying travel options that fit their preferences, schedules, and budgets. From theme park adventures and beach vacations to cruises and multi-generational trips, you'll help families organize travel experiences they can enjoy together.

This opportunity is ideal for individuals who enjoy working with people, providing personalized assistance, and building valuable skills in a flexible remote environment.

No previous travel industry experience is required. Training, resources, and ongoing support are provided.

Responsibilities

• Help clients explore vacation options designed for families of all sizes
• Coordinate accommodations, transportation, cruises, attractions, and vacation packages
• Research destinations and travel opportunities through approved supplier networks
• Recommend travel experiences based on client interests, budgets, and travel goals
• Assist with reservation requests, trip confirmations, and itinerary organization
• Provide support before, during, and after the planning process
• Maintain accurate client records and travel documentation
• Stay informed about destination updates, family-friendly attractions, and supplier promotions
• Participate in virtual training sessions and educational opportunities

What We're Looking For

• Strong communication and interpersonal skills
• A passion for helping others create meaningful experiences
• Excellent organizational and multitasking abilities
• Comfort using online platforms and digital tools
• The ability to work independently and manage responsibilities effectively
• A positive, service-oriented mindset
• Reliable internet access and basic computer knowledge
• Willingness to learn and grow professionally
• Must be 18 years of age or older
• Must be legally authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or approved regions

Benefits

• Fully remote opportunity
• Flexible schedule with work-life balance
• Comprehensive onboarding and training program
• Ongoing mentorship and professional development
• Access to travel industry suppliers and booking resources
• Travel-related perks, incentives, and discounts
• Advancement opportunities within a growing team
• Supportive and collaborative remote work environment