Project Manager II

Project Manager II
Position Location: Wilmington, DE, 19801 or Charlotte, NC, 28210 or Pittsburgh, PA, 15222

100% Onsite

Length of Assignment: 6 Months Contract Role

Pay Rate: $55 to 60/hr. on W2 ONLY

Function of the Group: Retail Lending Payments Product Governance
Initiatives/Projects: develop recurring leadership reporting, strategic business reviews, and initiative-specific presentations that clearly articulate performance, customer impact, business value, risks, opportunities, and outcomes.

Industry background: Retail lending, servicing, payments, banking operations, or customer experience background preferred.

Roles and Responsibilities:
1. Executive Reporting & Leadership Communications,
2. Develop monthly, quarterly, and ad hoc executive presentations for department leadership, and senior executives,
3. Synthesize large volumes of operational, customer, financial, workforce, and program data into concise executive-ready stories,
4. Create leadership reporting that highlights key performance indicators, trends, business outcomes, achievements, risks, and strategic priorities,
5. Ensure messaging is aligned with organizational objectives and executive expectations,
6. Anticipate leadership questions and proactively incorporate supporting analysis and insights. Data Storytelling,
7. Transform data into clear narratives that explain not only what happened, but why it happened, the impact to customers and the business, and recommended actions,
8. Develop compelling visualizations, infographics, dashboards, journey maps, and executive presentations that simplify complex information,
9. Identify meaningful trends, patterns, and opportunities through analysis of payment, servicing, operational, and customer data,
10. Create initiative-specific stories that describe business challenges, solution approaches, expected benefits, realized value, and customer outcomes,
11. Strategic Initiative Support,
12. Partner with product managers and product owners to capture initiative outcomes and benefits,
13. Develop executive-ready presentations supporting business cases, project updates, milestone reviews, and benefit realization reporting,
14. Document and communicate customer experience improvements, operational efficiencies, risk reduction opportunities, and financial impacts,
15. Create before-and-after storytelling demonstrating measurable business value. Business Analysis & Insights,
16. Gather, analyze, and interpret data from multiple sources to identify trends and generate actionable insights,
17. Validate data accuracy and ensure consistency across reporting materials. Presentation Design Excellence,
18. Design highly polished PowerPoint presentations using executive communication best practices,
19. Establish and maintain presentation standards for structure, formatting, messaging, and visual consistency,
20. Convert technical, operational, and analytical content into impactful executive communications,
21. Balance data detail with strategic messaging appropriate for various leadership audiences.

Must Have Technical Skills (5 or more Years of experience):
1. Expert using PowerPoint,
2. Solid foundation of Client products,
3. Some experience using Jira,
4. Experience in business analysis, executive communications, strategy, data storytelling, management consulting, product management, or operational reporting.
5. Prior Client Experience Required.

Flex Skills/Nice to Have: Advanced Excel.

Interview Process: Virtual Interview with manager, possible of 2nd round with upper-level management

Hiring Manager Stack Ranking of Importance (Most Important to Least Important): 1. Skills 2. Prior Client Experience 3. Rate 4. Location