Head Teller

Head Teller Position

Kish Bank is hiring an experienced branch leader for our North Atherton location. As the transaction lead and operational expert within the branch, the Head Teller ensures high-quality execution of all teller transactions while supporting operational accuracy, compliance, and team coordination. This role serves as a key resource for the teller teamproviding guidance, maintaining strong operational oversight, and helping ensure a consistent, secure, and efficient customer experience.

The Head Teller also plays an important role in branch operations through transactional audits, reporting responsibilities, and daily cash management oversight. If you enjoy leading by example, keeping operations running smoothly, and supporting a strong team environment, this role offers an opportunity to make meaningful impact every day.

What You'll Do

Operational Excellence & Risk Awareness

• Support accurate, compliant transaction processing across the teller team
• Maintain strong working knowledge of teller operations and regulatory expectations
• Ensure adherence to policies including Clean Desk, All Clear, Privacy, BSA, and CIP
• Understand and appropriately administer overrides and signing authority within established guidelines

Transaction Oversight & Reporting

• Monitor and manage over/short activity
• Review daily, weekly, and monthly operational reports prior to imaging
• Assist with transactional audits and documentation review
• Support strong internal controls and branch readiness

Cash Management

• Maintain balances within limits for:
• Cash drawer
• Vault
• ATM
• TCR
• Coin machine
• Review Branch Cash Limit and Cash Advance Reports daily

Team Support & Communication

• Serve as a trusted operational resource for teller staff
• Foster clear two-way communication across the branch team
• Help reinforce consistency, accountability, and service excellence at the transaction line

What We're Looking For

Required Qualifications

• Minimum 3 years of banking experience or demonstrated proficiency in teller operations
• Strong attention to detail and computational accuracy
• Excellent communication and organizational skills
• Professional, service-focused approach with customers and teammates
• Strong computer aptitude and comfort working within banking systems

Preferred Strengths

• Confidence supporting transactional decision-making
• Ability to balance accuracy, efficiency, and customer experience
• Natural ownership mindset and operational awareness

Physical Requirements

This position is primarily office-based with moderate standing, walking, reaching, bending, and stooping. The role occasionally requires lifting 1020 pounds, with lighter lifting more regularly.

Why work at Kish?

At Kish, you can expect more than just a job. You can expect the opportunity to develop a career in a supportive environment where you can showcase your skills and talent. The Kish culture is all about peoplethose who work here, those we serve, and those in the communities we live and work in. Joining Kish means joining an organization that cares about you and invests in you every day, and a team of people who care deeply about making the lives of those around them better.

Benefits

• Competitive Compensation
• Competitive Medical, Dental, & Vision Coverage
• 401(k) with Company Match
• Company-Paid Life Insurance
• Employee Discounts on Loans, Insurance, & other Kish Services
• Generous Paid Time Off (PTO)
• Volunteer Time Off (VTO)
• Paid Holidays
• Telemedicine
• Wellness Rewards Programs
• Education Assistance Programs
• Tuition Reimbursement
• New Hire Training
• Career Development

Learn more about our benefits at mykish.com/careers.

Kish is an Equal Opportunity/Affirmative Action Employer Minorities/Females/Disabled/Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.