Deli Hotbar Cook

Deli Hot Bar CookJoin Our Festival Foods Team as a Deli Hot Bar Cook!Job Title: Deli Hot Bar CookReports To: Deli Department ManagerAre you passionate about food service and eager to create delicious meal options for our guests? If you have experience in fast food, as a line cook, or in a deli or restaurant setting, or no experience - but a willingness to learn, we'd love to talk with you about the Deli Hot Bar Cook opportunity at Festival Foods. In this role, you'll play a key part in enhancing breakfast, lunch, and dinner experiences for our guests.At Festival Foods, we're all about making mealtime easier and more enjoyable for our guests. Whether they're grabbing a quick lunch, a side dish, or feeding a crowd, our hot bar has them covered. As a Hot Bar Cook, you'll play a key role in frying and preparing a delicious array of menu items that offer both convenience and variety. From fan favorites like crispy fried chicken, savory fried fish, and creamy mashed potatoes, to cheesy mac & cheese, and crispy potato wedges, your culinary skills will help us deliver the quality and flavor our guests love!What You'll Do:Provide Exceptional Guest Service: Providing excellent guest service is at the heart of what we do. Whether it's a friendly greeting, answering questions or addressing guest concerns, you'll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.Offer Assistance: Help guests find items, answer questions, and provide deli recommendations. Your friendly demeanor and knowledge of food service will enhance their shopping experience.Service Excellence: Provide exceptional service to all guests, ensuring their needs are met with a helpful attitude.Order Fulfillment: Receive, prepare, and fulfill guest orders and special requests efficiently, following deli production schedules.Hot Bar Display: Maintain high-quality conditions at the hot bar, ensuring all items are garnished attractively to entice guests and adhere to proper protocols for item shrinking.Temperature & Quality Control: Collect food temperatures and maintain hot food logs to ensure safety and quality standards.Efficiency & Organization: Organize, stock, clean, and label the hot bar efficiently, keeping it well-maintained and ready for guests.Guest Concerns: Address and resolve guest concerns by practicing the boomerang principle, ensuring a positive resolution.Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absencesSupport the Team: Other duties as assignedWhat We're Looking For:Experience & Skills: Ability to interact tactfully with guests and personnel, with good oral and written communication skills. Experience in fast food, deli, or restaurant environments will be valuable.Safety Knowledge: Complete understanding of safety requirements and company policies, with proper training in equipment and procedures including slicers, fryers, hot bar, and more.Food Knowledge: Knowledge of perishable food and the ability to work at a fast pace, multitasking in a dynamic environment.Technical Skills: Familiarity with various kitchen equipment and the ability to handle high-pressure situations effectively.Physical Demands & Work Environment:Ability to work at a fast pace in changing temperatures (coolers, kitchens, freezers, sales floor)Ability to lift up to 50 poundsBending, kneeling, standing in plan for long periods of time.Work Schedule:This is a position available for part-time or full-time hours. The schedule may include weekdays, weekends, and holidays based on business needs.Ready to make a difference at our deli and bring your culinary skills to the table? Apply now and join Festival Foods as a Deli Hot Bar Cook!Location: AddressW3195 Van Roy RdLocation: CityDarboyLocation: State/ProvinceWILocation: Postal Code54915