Server

SERVER – MAX'S TAVERN & MAX'S SWING LOUNGE, SPRINGFIELD, MAJoin the Max Hospitality Team!Max's Tavern & Max's Swing Lounge, located inside the Basketball Hall of Fame in Springfield, MA, is seeking an enthusiastic and professional Server with open availability to join our team. If you have a passion for hospitality and thrive in a high-energy, dynamic environment, we want to meet you!Max Hospitality is committed to delivering exceptional dining experiences through high-quality food, thoughtful service, and a culture rooted in growth and professionalism. We are looking for individuals who are eager to contribute to the success of our vibrant restaurant group.Max's Tavern offers a polished yet approachable dining experience with hearty American favorites, craft cocktails, and an inviting atmosphere. Max's Swing Lounge provides a lively, indoor golf venue that serves craft beers, signature cocktails, and small plates in an energetic, fun environment. Both locations share a team that operates seamlessly to deliver exceptional service in a fast-paced atmosphere. The ideal candidate will be personable, proactive, and passionate about creating memorable experiences for our guests, ensuring each visit is exceptional from start to finish.Benefits:Competitive PayEmployee Discount on MealsFlexible SchedulingOpportunities for Growth and Advancement401(k) with matching up to 4%Health, Dental, and Vision InsurancePaid Time Off & Paid Sick TimeReferral ProgramLife, Accident, Critical Illness, & Pet InsuranceCareer Development within the Max Hospitality GroupResponsibilities:Greet and seat guests with warmth and enthusiasm, providing a welcoming experience from the moment they arriveTake food and beverage orders with accuracy, offering recommendations on daily specials, beverages, and pairingsEnsure orders are delivered timely and meet Max's Tavern & Max's Swing Lounge’s quality and presentation standardsManage special requests, dietary restrictions, and allergies, ensuring seamless communication with the kitchenEngage with guests in a knowledgeable manner about the menu, providing insights into seasonal dishes and cocktailsAssist with maintaining a clean, organized dining area, ensuring a professional atmosphereCollaborate with kitchen and bar staff to ensure smooth and efficient serviceAddress any guest concerns or inquiries in a professional and courteous manner, ensuring an exceptional dining experienceStay updated on restaurant specials, seasonal offerings, and promotions to maximize guest satisfactionWhat We’re Looking ForExperience:Minimum 1-2 years of experience as a server in a fine-dining or upscale-casual environment is strongly preferredExperience with handling high-volume service while maintaining quality and consistencyKnowledge of craft cocktails, beer selections, and menu pairings is a plusAbility to manage special requests, allergies, and dietary restrictions with professionalismStrong familiarity with POS systems and order entryExperience in a team-oriented environment, willing to collaborate with both front-of-house and back-of-house staffSkills & Qualities:Strong communication skills with a polished and engaging demeanorAbility to thrive in a fast-paced, high-energy setting while maintaining a calm and professional attitudeFriendly and approachable personality, with a strong commitment to providing excellent serviceStrong attention to detail, ensuring accuracy with orders and guest requestsAbility to multitask and stay organized during busy service periodsPhysical stamina to stand, walk, and carry trays throughout shifts while maintaining efficiencyA passion for American cuisine, craft beverages, and delivering superior guest experiencesDiversity Creates a Healthy Atmosphere:Max Hospitality is an Equal Employment Opportunity/Affirmative Action employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, genetic information, or any other protected characteristic.Applicants with criminal backgrounds are encouraged to apply. #J-18808-Ljbffr