Patient Care Coordinator

Job Description

Job Description

This job is posted on behalf of Beale Personnel, Inc. by Top Echelon.

Pay: $20.00 - $24.00 per hour

Job description:

Overview

We are seeking a dedicated and compassionate Patient Care Coordinator to join our Ophthalmology team. In this vital role, you will serve as the primary point of contact for patients, ensuring seamless communication and coordination of care.

Your responsibilities will include managing patient appointments, maintaining accurate medical records, and providing exceptional administrative support to facilitate efficient clinic operations.

The ideal candidate will possess strong organizational skills, a thorough understanding of medical terminology, and a commitment to maintaining patient confidentiality. This position offers an opportunity to contribute meaningfully to patient well-being while supporting healthcare professionals in delivering high-quality care.

Responsibilities

• Schedule and confirm patient appointments, ensuring optimal utilization of clinic resources
• Manage electronic health records (EHR) and electronic medical records (EMR) systems with accuracy and confidentiality
• Assist patients with registration, insurance verification, and answering inquiries via phone and in person
• Support medical staff by preparing documentation, updating patient information, and handling administrative tasks
• Communicate effectively with patients regarding appointment reminders, follow-up instructions, and health education
• Utilize Microsoft Office tools for documentation, scheduling, and correspondence as needed
• Demonstrate proficiency in typing and data entry to ensure efficient record management

Skills

• Proven experience in a medical office or healthcare administrative role
• Strong knowledge of medical terminology and health regulation policies
• Proficiency with patient management software, EMR/EHR systems, and Microsoft Office applications
• Excellent customer service skills with the ability to communicate clearly and empathetically
• Familiarity with health insurance processes and billing procedures
• Ability to maintain confidentiality and handle sensitive information professionally
• Effective phone communication skills for scheduling and patient interactions
• Strong organizational skills with attention to detail in record keeping and data entry
• Ability to multitask efficiently in a fast-paced healthcare environment

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Education:

High school or equivalent (Required)

Experience:

• Medical Office Front Desk: 1 year (Required)
• EMR systems: 1 year (Required)