Assistant Vice President, Human Services and Community Impact

Assistant Vice President, Human Services and Community Impact

The Assistant Vice President for Human Services and Community Impact is a strategic, thoughtful, and emotionally intelligent leader who helps translate community insight into action. Working closely with the Chief Planning Officer, agency partners, and lay leadership, this role supports planning, evaluation, and decision-making that strengthens impact across The Associated's human services priorities and advances meaningful outcomes across the community.

This role sits within Community Planning & Allocations (CP&A), the team at The Associated that brings together agencies, lay leaders, and data to identify community priorities, lead initiatives, guide investments, and strengthen service delivery across the network.

This is a full-time, hybrid position that requires a minimum of three days per week in the office.

The Associated is the central address of Jewish Baltimore, leading a network of agencies and partners to care for Jews in need, strengthen Jewish life, and build a vibrant, resilient community. Grounded in Jewish values and a commitment to collective responsibility, The Associated mobilizes resources, convenes leaders, and responds to emerging community needs locally and globally.

What You Will Do

• Lead with excellence and judgment: Advance human services impact work through clear analysis, sound decision-making, and strong follow-through—balancing collaboration with timely leadership when decisions are needed.
• Partner with lay leadership & committees: Staff and support committees and volunteer leaders with strong facilitation, relationship stewardship, and political acumen; build trust across diverse viewpoints and stakeholders.
• Work collaboratively with Associated agencies: Coordinate closely with The Associated's network of agencies to identify needs, strengthen service delivery, and align strategies across partners.
• Integrate data into planning and recommendations: Use research, community input, and evaluation to surface insights, frame choices, and communicate recommendations clearly to professional and lay audiences.
• Help shape community-impact funding: Support the formulation of The Associated's funding strategies and recommendations to advance meaningful impact across the community, informed by data, agency partnership, and emerging needs.
• Strengthen collaboration across the Associated network: Collaborate with colleagues and leaders at the Associated and its partner agencies to support implementation, learning, and visibility of priority work. Foster trust and clarity across diverse stakeholders.
• Support collaborative initiatives: Supervise collaborative initiatives such as AgeWell Baltimore, a coordinated, cross-agency strategy to support healthy aging, connection, and longevity for older adults, and Jewish Economic Vulnerability, a system-wide initiative addressing financial insecurity through strategies such as food access, financial wellness, and workforce development.

Qualifications & Core Strengths

• Exceptional emotional intelligence and interpersonal skill; able to navigate sensitive dynamics with care and clarity
• Strong political acumen and judgment; experienced in committee and lay leader environments
• Deep knowledge of Jewish Baltimore, Jewish history, and Jewish traditions; able to bring relevant context and cultural fluency to the work
• Proven ability to collaborate intensively while also showing leadership in decision-making and driving work to completion
• Well-read, intellectually curious, and quick to learn new material; able to synthesize complex topics for different audiences
• Strong communicator with the ability to translate insight into action

Experience and Education

• Bachelor's Degree required; Master's degree preferred
• Experience in supervising and growing a team
• Experience working with lay leaders, boards, or volunteer committees
• Background in human services, nonprofit leadership, community planning, or related fields
• Demonstrated success in roles requiring strategy, relationship management, and execution
• Experience working across organizations or systems preferred

Compensation & Benefits: Salary range is $93,000-$100,000 and is commensurate with qualifications, skills, and experience. The Associated offers a hybrid work environment that supports professional development and collaboration. We offer a comprehensive benefits package, including health insurance (Health Savings Account), 4% 401(k) employer match, life insurance, Long Term Disability (LTD), Flexible Spending Plan, paid parental leave, tuition reimbursement, holiday pay, wellbeing programming and a complimentary membership to the Jewish Community Center. We also make work/life balance a priority by offering generous vacation and sick time.

Application Process

Electronic submissions are preferred. Cover letters are required.

The Associated is proud to be an equal opportunity employer. In keeping with our Jewish values, The Associated supports a thriving Baltimore that celebrates diversity and appreciates the unique combination of gender, race, age, religion and ethnicity, sexual orientation, gender identity or expression, national origin, veteran's status, physical or mental disability that does not prohibit the performance of essential job functions (with or without reasonable accommodation) or any other basis protected by federal, or applicable, state or local law.