People Business Partner, G&A

About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we’re looking for you We're expanding our People Business Partner Team here at Owner! In this role, you’ll be a key strategic partner, aligning our People Ops initiatives with Owner’s business goals. You’ll work closely with G&A leadership across functions like Finance, Talent, Business Operations, Legal and Marketing — helping leaders scale high-performing, engaged, and resilient teams as the company continues to grow. As an embedded partner, you’ll act as a trusted advisor and coach — supporting leaders through organizational design, performance management, talent planning, and change management. At Owner, the People Business Partner role goes far beyond the “traditional” scope — you’ll operate much like a Chief of Staff for your business group, helping drive clarity, accountability, and execution across the organization. If you are looking for an opportunity to make a significant impact within a hyper growth and innovative environment, this is the role for you. This role is 100% remote and can be based anywhere in the United States or Canada. The impact you will have Strategic Partnership: Collaborate with G&A leadership to understand business priorities and develop People Ops strategies that drive organizational effectiveness, scalability, and high performance. Org Design & Workforce Planning: Partner with leaders on organizational design, headcount planning, and team structure to support evolving business needs and long-term growth. Talent Management: Partner with Talent and leadership to attract, develop, and retain top talent across G&A functions; support succession planning, leadership development initiatives, coaching strategies, and career frameworks. Performance Management: Coach leaders through performance management, feedback, and accountability practices that reinforce a high talent density culture. Culture and Engagement: Champion initiatives that strengthen Owner’s culture and values while fostering employee engagement and connection across distributed teams. Change Management: Support leaders and teams through periods of growth, change, and transformation with thoughtful communication and execution. People Ops Analytics: Leverage People metrics and insights to identify trends, inform decision-making, and measure the effectiveness of People programs. Compliance and Policies: Ensure People practices comply with applicable employment laws and support the needs of a distributed and global workforce. Who you’ll work with Finance Business Operations Talent Legal Marketing Minimum requirements Minimum of 5 + years of demonstrated experience in People Operations, with a focus on business partnership ideally supporting G&A or corporate functions within a start-up environment. Strong business partnership skills with the ability to influence leaders, navigate ambiguity, and drive organizational outcomes. Thrives in a dynamic, fast-paced startup environment with the adaptability and resilience to manage competing priorities and evolving business needs. Strong knowledge of employment law and People practices across the U.S & Canada. Expertise in organizational development, including talent strategy, employee engagement, performance management, and building scalable, high-performing teams. Excellent judgement and problem thinking skills. Proficiency in HR tech stack (preferably Rippling HRIS & Lattice) , with the ability to interpret data and drive actionable insights. Excellent communication, interpersonal, and leadership skills with the ability to build trust and influence stakeholders at all levels. Strong judgment, problem-solving, and execution skills with a proactive and solutions‑oriented approach. Pay and benefits This role's base salary range budget is $155k-$175k USD / $155k-$175k CAD , plus a generous pre-IPO equity package. Other benefits include comprehensive health coverage, unlimited/flexible PTO. Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as “phishing” or “spam” and do not respond. #J-18808-Ljbffr Owner.com