Retail Cosmetics Brand Expert - Dior Beaute, Alderwood - Full Time

Job Overview As a Beauty Brand Expert you are responsible for driving your brands’ sales and service in Macy’s Beauty department. You inspire teamwork to achieve goals and elevate the customer experience as a brand authority and role model. Both a product educator and beauty enthusiast, you specialize in making our customers feel beautiful and confident. The training you receive on our products, technology, trends, and techniques allows you to create customized beauty regimens and gorgeous new looks from the hottest brands Macy’s has to offer. What We Can Offer You We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Build community by joining a Colleague Resource Group and make a difference through volunteer opportunities. Benefits include 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com. In addition to hourly rate, you may receive 3% commission on eligible net sales and performance‑based incentives/bonuses. Some Additional Benefits We Offer Include Merchandise discounts Performance‑based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice What You Will Do Inspire teamwork to reach sales goals and elevate the customer experience Recruit, train, coach, motivate, and develop associates on policies, procedures, product knowledge, and team and individual productivity goals Establish a strong rapport and foster customer loyalty by demonstrating expertise in our products and services while promoting brand loyalty through engaging customers in our rewards program Understand how to drive sales through brand training, events, and strategies Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches Communicate with vendors and store leadership to execute company and store‑based events to achieve sales goals Analyze business performance and create strategies to exceed daily, weekly, monthly, seasonal, and annual goals Lead product demonstrations and peer‑to‑peer training Merchandise new receipts, process damages, testers, and select merchandise to return to vendors Adhere to hygiene standards and asset protection control and compliance procedures Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities Skills You Will Need Leadership: Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement. Subject Matter Expertise: Proficiency in vendor line and beauty trends serving as a knowledgeable resource in this area. Analytical Skills: Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals. Communication: Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines. Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments. Creativity and Strategic Thinking: Ability to think creatively, strategically, and technically to address business challenges and opportunities. Detail Orientation: Careful attention to detail in handling daily tasks, examining reports, and making sure business goals are met. Collaboration: Partnership with the Prestige and total Beauty team to drive line sales and deliver the customer experience. Who You Are Leads by example and motivates team to reach goals Driven to achieve a daily sales goal through customer interaction, client outreach, relationship building, and recruiting new customers to the brand Inspires customers to buy and help them look and feel beautiful and confident Enthusiastic about the beauty industry and has the skills to provide outstanding customer service Possesses a passion and a business‑minded attitude to succeed in a performance‑based work environment Able to resolve customer problems in a constructive and forward‑looking manner Can manage multiple tasks at once in a fast‑paced environment Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality 1 to 2 years of relevant work experience Essential Physical Requirements You Will Perform This position requires talking, lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 25 lbs, stooping, kneeling, crouching, and climbing ladders Reaching, including above eye level Requires close vision, color vision, depth perception, and focus adjustment Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions Equal Opportunity Employer Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. #J-18808-Ljbffr Macy's