Senior Operations Business Analyst

About Checkr Checkr is building the data platform to power safe and fair decisions. Checkr's innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including Amazon, DoorDash, Kia, Kimpton, McDonalds, and Netflix. We're a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company. About Truework Truework, recently acquired by Checkr, provides access to crucial employment and income information needed for mortgage loans, apartment rentals, background checks, and more. We're disrupting a $5B+ industry dominated by legacy incumbents and outdated processes. Within Checkr, Truework operates independently, allowing rapid iteration while leveraging the strengths and assets of the core business. About the Role This role sits on Checkr's Operations Insights & Analytics team, directly supporting Truework's operations team as its primary analytics partner. Truework's operations are more complex than a typical help desk - and deeply understanding their processes will be central to your success in this role. Truework already has some operations reporting and data infrastructure in place, but as the first dedicated analyst focused on this work, you'll own the process of improving and expanding it. Some existing dashboards need to be rebuilt or consolidated, sources-of-truth established, and the team needs reliable performance & cost metrics. You'll also contribute to the near-term migration from Looker to Omni Analytics. The ideal candidate is someone who can context-switch between hands-on data work and strategic analysis, thrives in ambiguity, and is energized by making messy things clean. You should be someone who, when given a high-level goal, figures out what questions to ask, what data is needed, and what infrastructure would provide it - and then builds it. What You'll Do Drive Analysis & Business Performance * Build and maintain models for cost, headcount, and operational performance that inform leadership decisions across Truework operations * Track and analyze team performance week-over-week, identifying trends, bottlenecks, and opportunities for efficiency gains * Translate technical findings into clear recommendations for stakeholders at all levels, from operational teams to executive leadership Build & Improve Reporting * Define and standardize key operational metrics, working with stakeholders to ensure shared understanding of definitions and methodology * Consolidate and rebuild existing dashboards, validating data accuracy and filling gaps in coverage * Build production dashboards and self-service reporting in Omni Analytics, giving Truework's operations teams reliable visibility into team performance Strengthen Data Infrastructure * Improve and expand existing data models to support reliable analytics across Truework's operations * Write and maintain dbt models, manage data pipelines, and work with raw database schemas to strengthen analytical foundations * Identify and fix data quality issues - bad joins, missing records, misaligned definitions - before they become reporting problems * Contribute hands-on to migrating Truework's data infrastructure onto Checkr's systems, working independently to navigate unknowns and solve technical problems as they arise What You Bring Required * 5+ years of experience in analytics, data engineering, or a hybrid role - ideally in a high-growth or startup environment where you've had to build things from scratch * Advanced SQL: complex joins, window functions, CTEs, query optimization. You should be able to navigate unfamiliar database schemas and figure out how data fits together. * Hands-on experience with data modeling and pipeline tools (dbt, Airflow, or similar). You've built and maintained data models, not just queried them. * Strong BI experience building production dashboards (Looker, Tableau, or similar). You know how to design reporting that's actually useful, not just comprehensive. * Comfort working in ambiguous environments with incomplete information. You don't wait for perfectly defined requirements - you figure out what's needed and start building. * Strong communication skills: you can explain technical concepts to non-technical stakeholders and advocate for data quality and infrastructure investments * An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes. Preferred * Python for data manipulation, scripting, and statistical analysis * Experience with data migration projects - moving data between systems, reconciling schemas, validating parity * Domain experience in operations analytics, fintech, or verification/identity services * Familiarity with version control (Git) and software engineering practices in an analytics context What You Get * A fast-paced and collaborative environment * Learning and development allowance * Competitive compensation and opportunity for advancement * 100% medical, dental, and vision coverage * Up to $25K reimbursement for fertility, adoption, and parental planning services * Unlimited PTO policy * Monthly wellness stipend Pay Transparency Disclosure One of Checkr's core values is Transparency. To live by that value, we've made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website. On-target Earnings OR Base Salary range (Nashville, TN) $104,000 - $122,000 USD At Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO, San Francisco, CA, Nashville, TN, and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location. Equal Employment Opportunities at Checkr Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco's Fair Chance Ordinance. Applicant Privacy Policy If you are a California resident or are located in Alberta or British Columbia, our Applicant Privacy Policy applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process. * Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., View email address on click.appcast.io or View email address on click.appcast.io). Create a Job Alert Interested in building your career at Checkr? 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