Office Assistant / Customer Service Coordinator

Job Description

Job Description

We are looking for a dependable, organized, and friendly  Office Assistant / Customer Service Coordinator to join our growing team.

This position will be an important part of our day-to-day operations and will often be the first point of contact for our customers. We are looking for someone who communicates well, stays organized, and is comfortable handling multiple tasks throughout the day.

Responsibilities

• Answer incoming phone calls and assist customers
• Schedule and coordinate service appointments
• Learn and use our company scheduling/service software
• Communicate with customers regarding appointments and scheduling
• Assist with permits and scheduling inspections
• Help coordinate daily schedules with field staff
• Perform basic data entry and office administrative tasks
• Greet and assist customers or visitors who come into the office
• Help maintain customer records and job information
• Assist management with additional day-to-day office tasks as needed

What We’re Looking For

• Friendly and professional phone presence
• Strong communication and customer service skills
• Dependable and punctual
• Organized and able to multitask
• Comfortable working with computers and learning new software
• Able to work independently and take initiative
• Previous office, dispatching, scheduling, or customer service experience is helpful but not required

Position

Full-Time – Office Based

This is a great opportunity for someone looking for a long-term position with a growing company. The role has the potential to grow as the company continues to expand.

Pay: Based on experience

We are looking for someone who wants to become a dependable part of our team—not simply fill a seat. If you are organized, good with people, and enjoy keeping things running smoothly, we would like to hear from you.