Clinical Support Tech I - Intermediate Neurosciences & ENT Unit

Clinical Support Tech I - Intermediate Neurosciences & ENT Unit

Nursing Assistant I + clerical (Clinical Support Tech I) is needed for the new Intermediate Neurosciences and Otolaryngology/Head & Neck Surgery (ENT) Unit at UNC Medical Center in Chapel Hill, NC.

This is a 36 hours per week position, working rotating shifts, days and nights (7am - 7:30pm, 7pm - 7:30am), with weekend and holiday rotation. This position qualifies for an extensive benefit package including PTO hours, which are accrued based on the number of worked hours.

The new Intermediate Neurosciences and Otolaryngology/Head & Neck Surgery (ENT) Unit is an 18-bed intermediate care unit efficiently designed to provide high quality specialized and compassionate care. Staff members are challenged by the pace of the unit and the great variety of the patients they serve! Teamwork and interdisciplinary collaboration are hallmarks for this unit while providing expert "Carolina Care" to the patients and families we serve. Our ONE GREAT TEAM facilitates admissions, treatments, transfers, and discharges of patients 24 hours a day and 7 days a week. Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

This new unit is scheduled to open in the Summer of 2026!

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary: Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

Responsibilities: 1. Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies. 2. Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician. 3. Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry. 4. Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students. 5. Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage. 6. Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers

Education Requirements: High School Diploma or General Education Development (GED) Licensure/Certification Requirements: Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service Basic Life Support (BLS) certification Professional Experience Requirements: Prior experience not required. Knowledge/Skills/and Abilities Requirements: Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.