Investor Service Analyst

Overview The Investor Services analyst is an integral member of the Gen II operations team. The role requires meticulous attention to detail, strong time management and organizational skills, and the ability to thrive in a fast-paced, deadline-driven environment. The candidate will primarily provide Investor Services functions to Gen II sponsors and client service teams. Primary Responsibilities Will Include Acknowledge and respond to client inquiries in a prompt manner while coordinating with internal and external teams, as needed. Review and process investor onboarding documentation (Subscription, Tax, and AML documentation). Review and process subsequent investor activity and changes to investor static data (partner transfers, name changes, contact and wire instruction updates). Maintain investor records across multiple internal and external systems. Prepare and review ad-hoc, monthly, quarterly, and annual reporting, and capital activity notices for sponsor funds and investors. Prepare investor audit confirmations and monthly recurring deliverables. Disseminate fund and investor correspondence (capital calls, distributions, partner capital statements, and other sponsor communications) across various investor portal platforms. Track incoming capital call wires and prepare capital distributions payments across various client accounts. Ensure all work is completed in line with the service level agreement. Liaise with the client service team to ensure an efficient and excellent client service experience for Gen II’s sponsors. Ensure deliverables are executed in line with Gen II best practices, policies, and procedures. Participate in special projects. Operate efficiently in a deadline-driven, high volume, and ever-changing environment. Qualifications and Skills Bachelor’s degree; degree in Business Administration or Economics is a plus 0-2 years’ experience in the financial services industry Proficiency with Microsoft 365 Strong organizational and analytical skills Private Equity or Hedge Fund Investor Services background a plus Demonstrate strong customer service/client relationship skills Ability to manage multiple tasks and projects with differing deadlines Additional Qualifications Impeccable attention to detail Excellent verbal and written communications Experience with Investor Portals (Intralinks/Investment Café/Allvue/InvestorVision) a plus Experience with Allvue CRM a plus Salary : The salary range for this position is $60,000-$75,000, in addition to a discretionary bonus and comprehensive benefits package. The actual salary offer within that range will depend on the candidate’s experience level. Work Arrangement All applicants applying to Gen II Fund Services, LLC must be legally authorized to work in the United States. All US employees are required to work a hybrid schedule, comprising three (3) days in the office and two (2) days remotely. About the Company Gen II Fund Services, LLC is one of the largest global independent private equity fund administrators, administering over $1 trillion of private capital on behalf of its clients with 14 offices across the US, Canada and Europe. Gen II offers private fund sponsors a best-in-class combination of people, process, and technology, enabling fund sponsors to effectively manage their operational infrastructure, financial reporting, and investor communications. The Gen II team is the most experienced and longest-tenured in the private equity fund administration industry, with broad expertise across buyout, funds of funds, real estate, energy, infrastructure, credit, co-investment, hybrid funds, feeder funds, venture capital, retail, and managed accounts. Key Facts Administering over $1T in assets Servicing nearly every significant investor in the asset class Institutional grade infrastructure and SSAE 18 (SOC-1, Type 2) certification The most experienced and best performing team in the industry Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities #J-18808-Ljbffr Gen II Fund Services