Mitigation Supervisor - Water, Fire & Mold Restoration
PuroClean of Central Denver
Job Description
Job Description
PUROCLEAN OF PITTSBURGH is in search of our next team member! We are adding a MITIGATION SUPERVISOR to our ever-growing family. PuroClean maintains a high-performance culture and family-oriented culture.
Can you provide exceptional customer service, show genuine care and compassion, and have great communication and documentation skill?Then, this job is perfect for you!!
We are growing at a very fast pace, so we are almost always hiring. Now, we need a key employee to join our team so we can continue to help new customers and clients!
Responsibilities:
- Daily documentation of any type of communication, work performed, via photos and written through our software to staff and insurance carriers.
- Ability to gain customers' trust and get the work signed by explaining our process, managing and answering all customer's questions.
- 24/7 Emergency response at customers requests performing necessary tasks.
- Work closely with the production team, office staff and supervisors.
- Ensure client satisfaction. Always have the yes ma’am attitude we can help you with that.
- Maintaining an orderly and organized work area.
- Job management.
- Executing high-quality service with a focus on customer satisfaction
- Drying and Fire Mitigation, mold remediation.
- Demolition, Debris removal.
Our ideal team member:
- Great at customer service.
- Great communication Skills.
- Possitive mindset.
- Team Player and strong leader.
- Reliable and punctual.
- Respectful.
- Great problem solver.
- Clean, orderly appearance.
- Polite and comfortable speaking to customers.
- A take-charge attitude.
Qualifications:
- Proven supervision experience with Restoration teams, both in residential and commercial verticals.
- Strong management and team leadership, with excellent managerial communication and customer service skills.
- Experience in staff scheduling, training, and performance coaching; ability to manage multiple projects and priorities.
- Experience in Water damage restoration, mold/fire remediation, residential and commercial.
Vacancy posted 2 days ago
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