Human Resources Assistant

Human Resources Assistant Location: Milwaukee, WI Performs a wide variety of administrative and staff support duties of a highly responsible and confidential nature to assist for the department operations. This position is the first point of contact for all HR inquiries. Key responsibilities include providing support for HR front desk operations and troubleshooting problems to meet customers’ needs. Responsibilities Perform front desk reception duties: answers telephones and directs calls to designated personnel, responds to questions and inquiries by providing information of a technical nature, exercising discretion in determining the nature of information to be released, and referring unusual inquiries to supervisor for handling. Perform administrative tasks: data entry, word processing, filing, compose routine correspondence, greet and assist visitors by directing them to appropriate persons, answer phones, set appointments, maintain records, order supplies and equipment repairs, complete work verification and loan forgiveness requests, receive, open, sort and distribute mail, and routinely check the HR email mailbox. Prepare and process documents: prepare standard forms, invoices and related documents according to the college procedures and guidelines; prepare correspondence, memos, minutes, reports, agendas and other complex, technical and confidential documents captured by various methods. Provide data information: gather and/or provide information, maintain records, and interpret data requiring reference to a variety of sources; run and maintain complex statistical reports including designing formats for complex tables, charts and graphs; conduct special studies to report recommendations as requested. Personnel file maintenance: assist in maintenance of the personnel file room, including filing completed paperwork, revising labels due to name changes, moving files to the appropriate cabinets, and ensuring the space is neat and organized. HR event support: provide operational support to HR leaders who coordinate HR-led events, such as All Manager Meetings, MATC Day, Retirement Celebrations, WE Care Breakfast celebrations, etc. Answer correspondence: respond both orally and in writing to questions relative to the application of district and departmental procedures; edit and proofread documents; maintain financial, personnel records and databases; update them as necessary; track budget, compile and analyze information for reports or presentations; prepare charts, graphs or tables. Systems and application support: complete assigned tasks within HR systems and applications; create and maintain Google Drive folders and electronic records; initiate communications in Publicate; enter and monitor jobs in Neogov; compile survey results using SurveyMonkey; support workflow coordination to ensure timely completion and approvals of departmental projects, communications, and administrative processes. Ethics and confidentiality: practice honesty by demonstrating a consistent and uncompromising adherence to strong moral and ethical principles, values, truthfulness and accuracy in all actions; address all student and employee behavior in a confidential and respectful manner. Collaborate with teamwork: establish, maintain, and enhance positive work relationships with staff, faculty, and administrators; coordinate closely with the Facilities Planning team and leadership. Continuous learning & professional development: maintain current knowledge of best practices and standards in higher education with an emphasis on community colleges; actively organize and/or participate in applicable workgroups, trainings, workshops, seminars, committees and professional associations or conferences to promote continuous learning. Other duties: perform other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives. Qualifications Compliance with all state, federal, and accreditation standards/requirements, as well as all MATC policies and procedures. Required Education & Experience High School Diploma with evidence of completion of college courses in related field; and one (1) year of clerical or related experience. Preferred Education & Experience Associate’s degree in related field; and two (2) years of clerical or related experience. Previous HR experience is a plus. Knowledge, Skills & Abilities Working knowledge of MS Office Suite; ability to create basic spreadsheets and Word documents. Working knowledge of Google Suite to include Sheets, Docs, etc.; ability to produce surveys using SurveyMonkey; ability to produce professional communications via Publicate. Knowledge of trends, issues, and accepted practices relevant to the position. Deadline- and detail-oriented, with strong organizational, analytical, and planning skills. Demonstrated ability to communicate effectively and relate well with students, parents, faculty, staff, and others while maintaining appropriate confidentiality. Strong written communication skills; ability to write clear, structured, articulate communications. Excellent organizational skills with an ability to prioritize and manage multiple tasks and a variety of demands, including coordination of events with multiple teams. Strong self-motivation and ability to work as a team member. Demonstrated ability to work effectively with people of diverse backgrounds and promote a positive working environment. Core Competencies Customer focus Action oriented Values differences Self-development Compassion Cultivates innovation Optimizes work processes Ensures accountability Collaborates Interpersonal savvy Communicates effectively Instills trust Supplemental Information Start Date: Supports the Human Resources Department. Hours: Full-time, 40 hours per week, Monday–Friday, 8:00 a.m.–4:30 p.m. Location: Milwaukee Downtown Campus. Compensation: Salary pay rates are listed up to the midpoint of the range and placement is determined based on years of experience, internal salary equity, and a review of the applicant’s employment and educational background as listed on the job application. EEO Statement Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law. Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact our office at View phone number on click.appcast.io (Wisconsin Relay System: 711) or email View email address on click.appcast.io. #J-18808-Ljbffr