Processing Technician

Mixlab, the fast-growing veterinary compounding pharmacy, is hiring a Processing Technician in our Los Angeles pharmacy. The Processing Technician will be responsible for preparing orders, ensuring accuracy, and supporting pharmacy operations. About the Role Prepare orders for our pet parents by confirming customer data; counting, filling and labeling medications; and packing orders Ensure accuracy of patient information and records, and update as necessary Check for completeness of prescriptions Handle customer interactions in a friendly and professional manner Partner with pharmacists and logistics team to troubleshoot issues, work on special projects to improve quality and efficiency, and drive a smooth operation Keep accurate records and monitor inventory levels in accordance with California State Board of Pharmacy & Federal regulations and company policies and procedures Maintain an organized work area and upkeep the appearance of the pharmacy Cross‑train across other Mixlab functions over time including customer service, logistics, and compounding Champion the pet parent experience by recommending digital process changes and troubleshooting bugs About You You have experience working in a data processing, fulfillment, or retail role You have a customer‑focused (and in our case, a pet‑focused!) mindset You thrive in a fast‑paced work environment Must be able to remain in a stationary position 50% of the time; must be able to move boxes holding medications weighing up to 25 lbs across the office You have excellent communication skills - both written and verbal - and are a collaborative, team‑player You have an all‑hands‑on‑deck attitude with an ability to remain calm and excel under pressure You have the ability to learn and adapt to new processes and procedures You constantly strive to wow clients and patients You have a strong sense of ownership and accountability You are scrappy and resourceful You’re not afraid of wearing multiple hats - you pitch in to help the team when necessary You have flexibility to work nights, weekends, and holidays Must love pets! What we offer 100% employer‑paid health, dental and vision insurance for our employees, effective on the first of the month following your start date Paid time off for vacation, holidays and sick time, with the ability to accrue more vacation time with increased tenure Competitive starting wages with the opportunity for rapid career growth, promotion, and wage increases Company Stock Options Pre‑tax commuter benefits, dependent care, HSA and FSA Employer‑paid short and long‑term disability leave, parental leave, and life insurance 401k with $300/year match Referral bonus payouts up to $1,000 for a successful referral Human and pet wellness benefits, including $650/year allowance for routine pet care through Wagmo Discounts on many items through Perkspot $23 – $25 an hour. This is a full‑time, hourly role and pay depends on qualifications, license, experience, and skillset. Equal Opportunity Employer We are committed to a workplace that thrives on inclusion, diversity, equity, and access (IDEA). As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Mixlab is also committed to hiring practices that support access, equal opportunity and reasonable accommodation for individuals with disabilities. To request reasonable accommodation for your application or interview, please contact the Mixlab Talent Acquisition team at View email address on click.appcast.io or call View phone number on click.appcast.io. Pay ranges at Mixlab are based on competitive market data for our industry and company size. In addition to base pay, our total compensation package for full‑time employees includes benefits and equity. We determine individual pay based on qualifications for the role, experience level, and skillset, and we expect offers made to candidates to fall throughout the range advertised. #J-18808-Ljbffr