Rail Customer Service Leader - District Operations

Amtrak

Amtrak is seeking an Assistant Superintendent of Customer Service to oversee district managers, station operations, and service delivery across an assigned territory. The role translates strategy into execution, ensures safety and labor compliance, and drives performance in a hospitality-focused environment. The position requires leading a large team, managing budgets, and coaching staff, with Acting Superintendent responsibilities when needed. #J-18808-Ljbffr

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Rail Customer Service Leader - District Operations in Washington DC vacancy

Field/Office Engineer Intern - Eastern District (Summer 2027)
$18 - $25 per hour
...Level: Internship Home District/Group: Eastern... ...Department: Field Operations Market: Transportation... ...the Northeast. We are leaders in bridge, transit, foundation... ..., roadways, rail, power and water/wastewater... ...your Kiewit adventure is custom designed to meet our shared...
Operations
Rail
Full time
Contract work
Temporary work
Summer work
Internship
Summer internship
Work at office
Relocation
Weekend work
Kiewit Corporation
Washington DC
1 day ago
Quality Analyst
$63.5k - $73.5k
...of contact between the customer laboratories,... ...training sessions on AAP services and internal procedures... ...in all 50 states, the District of Columbia, and Puerto... ...active transportation, rail, and water. Our goal is... ...foster the development, operation, and maintenance of an...
Operations
Rail
Full time
Contract work
Work experience placement
Currently hiring
Work at office
Local area
Remote work
Flexible hours
3 days per week
AASHTO (American Association of State Highway and Transporta...
Washington DC
4 days ago
Job Posting Business Manager
$115k - $125k
...ManagerAre you a detail-oriented leader with strong analytical skills... ...will ensure the smooth operation and success of our projects.Bring... ...-Springfield Bypass. This rail bridge that will allow passenger... ...in managing project and/or District asset inventories and District...
Operations
Rail
Local area
Flatiron/Dragados, LLC
Alexandria, VA
5 days ago
High Speed Rail (HSR) Electrician Technician - 90391763 - Washington
$37.91 - $44.6 per hour
...employees, the public and our operating environment is our priority,... ...Thing, Excel Together and Put Customers First’ are at the heart of... ...completed the required High Speed Rail Training Program High... ...7504 Posting Location(s): District of Columbia Relocation Offered...
Operations
Rail
Hourly pay
Permanent employment
Interim role
Local area
Relocation
Flexible hours
Amtrak
Washington DC
3 days ago
Digital Content Manager
$80k - $90k
...manages the day-to-day operation of AASHTO's web... ...committees, technical service programs, news products... ...members while assisting customers with any issues pertaining... ...in all 50 states, the District of Columbia, and... ...active transportation, rail, and water. Our goal is...
Operations
Rail
Full time
Currently hiring
Work at office
Local area
Remote work
Flexible hours
2 days per week
3 days per week
AASHTO (American Association of State Highway and Transporta...
Washington DC
1 day ago
Building Facilities Lead
...About us Network Rail Consulting (NRC) is the international consultancy arm of Network Rail – the owner and operator of Britain’s mainline rail system. We have been active in the... .... Through our consulting services in the United States (US), we are assisting...
Operations
Rail
Full time
Contract work
Work at office
Work from home
Home office
Flexible hours
Network Rail Consulting
Washington DC
14 hours ago
Construction And Engineering Job
$114.35k - $130.68k
...potential impacts to WMATA property, operations, employees, and customers.Guide owners, developers,... ...experience, ideally supporting transit, rail, joint development, or adjacent construction... ....SummaryLocation: Vermont Avenue, Washington, District of ColumbiaType: Full time
Operations
Rail
Full time
Contract work
For contractors
Work at office
Flexible hours
STV Group
Washington DC
2 days ago
Warehouse Technician
...Administrative Clerical District, System‑Wide (L689), Authority... ...success of our transit's operations and satisfaction of our customers. The ideal candidate will... ..., Metro operates six rail lines, 98 stations, 126 bus... ...shared-ride paratransit service. As one of the nation’s...
Operations
Rail
Work experience placement
Work at office
Washington Metro
Bowie, MD
4 days ago
Accenture Construct - Construction Manager, Transit, ANS
$150k - $185k
...centers, power grids, rail networks, factories and... ...field and office operations, and all supporting project... ...to minimize service disruptions through advance... ...with clients, peers, leaders and communities. As an... ...California, Colorado, District of Columbia, Maryland,...
Operations
Rail
Contract work
For contractors
Live in
Work at office
Local area
Flexible hours
Accenture
Arlington, VA
4 days ago
Oncology Customer Team Leader (District Sales Manager) - Northwest District
$190.8k - $300.3k
...impact on cancer patients. We take a customer-centric approach by leveraging emerging... ...collaborative team. As an Oncology Customer Team Leader (District Sales Manager), you will manage and... ...Customer Team Leaders, Commercial Operations Directors, Account Managers, and...
Operations
Full time
For contractors
Work experience placement
Local area
Remote work
Relocation
Visa sponsorship
Flexible hours
Shift work
Merck & Co.
Washington DC
11 days ago
General Transit Bus Garage Mechanic D- L689
...Maintenance and Construction District, System-Wide (L689),... ...fleet, in the operation maintenance and repair... ...provide high-quality customer service. Performs tasks which... ...jurisdiction, Metro operates six rail lines, 98 stations, 12... ...of our region. As a leader in public...
Operations
Rail
Full time
Work experience placement
Shift work
Washington Metroplitan Area Transit Authority
Hyattsville, MD
1 day ago
Senior Rail & Transit Construction Inspector
...-Engineers is seeking a Chief Construction Inspector for major rail/transit projects in NJ/PA. You will lead a multi-disciplinary inspection... ...20+ years in rail/transit construction, and active management of field operations, quality control, and documentation. #J-18808-Ljbffr...
Operations
Rail
Contract work
Urban Engineers
Laurel, MD
4 days ago
ADA Quality Assurance Specialist
...discipline consulting services with over 300... ...contractors.M&J is a leader in construction... ...construction, and operation of transit facilities... ...assets (i.e., rail stations, bus bays... ...actions.• Incorporate customer input and... ...Maryland, or the District of Columbia.• Minimum...
Operations
Rail
Full time
For contractors
Local area
M&J Engineering
Arlington, VA
5 days ago
Event Producer - Event Design + Production
$70k - $90k
...you saved a project that was going off the rails. Location: Upper Marlboro, MD (On-... ...Who You Are You are a client-obsessed leader who lives to deliver unforgettable... ...experiential designers, the Production team, and Operations/Warehouse. Your Project Coordinator...
Operations
Rail
Full time
Social Supply
Washington DC
1 day ago
(LRV) Maintenance Optimization SME
...About us Network Rail Consulting (NRC) is the international... ...Rail – the owner and operator of Britain’s mainline... ...Through our consulting services in the United States (... ...experience for our customer and their staff... ...partnership with Supply Chain leaders, develop parts kits and...
Operations
Rail
Full time
Contract work
Work at office
Work from home
Home office
Flexible hours
Network Rail Consulting
Washington DC
1 day ago
Transportation & Logistics (Industrials) - Management Consulting Manager
$94.4k - $293.8k
...Through our Reinvention Services, we offer broad... ...Supply Chain/Manufacturing Operations, Freight and Logistics... ...relationships with senior client leaders through thought... ...network background Rail, trucking, parcel, or... ...$94,400 to $253,800 District of Columbia $100,500...
Operations
Rail
Live in
Work at office
Local area
Worldwide
Accenture
Arlington, VA
1 day ago
Lead Surface Transportation Security Inspector
...Transportation Security Inspector-Surface in Arlington, VA. The role leads a team of TSIs across surface operations, overseeing inspections of mass transit, trucking, freight/passenger rail, and other regulated transportation personnel to ensure security compliance. The position...
Operations
Rail
Transportation Security Administration
Arlington, VA
3 days ago
Program/Project Manager
$105k - $220k
...discipline consulting services with over 300 employees... .... M&J is a leader in construction management... ...delivery of large-scale rail infrastructure programs... ...property, facilities, and operations. Coordinate design... ...(PE) license for the District of Columbia, Virginia,...
Operations
Rail
Full time
Contract work
For contractors
Work experience placement
For subcontractor
Local area
M&J Engineering
Washington DC
4 days ago
Technical Trainer
...Washington Metropolitan Area Transit Authority (WMATA) is seeking a Technical Trainer in support of the HASTUS Phase 2 – Rail + MVP Bus Operations & Bidding project to support the migration from the legacy system Trapeze to HASTUS. This role will be a temporary contract...
Operations
Rail
Temporary work
CSZNet Inc.
Hyattsville, MD
1 day ago
Assistant Manager
...history, culture, and legacy of trains, rail travel, and transportation. The store... ...ResponsibilitiesSupport the Store Manager in leading daily operations across both 1920 Merch, Next Stop DC,... ...store performance.Ensure excellent customer service that aligns with the mission and values...
Operations
Rail
Flexible hours
SLA Worldwide Inc
Washington DC
3 days ago
Supply Chain Analyst - Rail/Transit
...About us Network Rail Consulting (NRC) is the international consultancy arm of Network Rail – the owner and operator of Britain’s mainline rail system. We have been active in the... .... Through our consulting services in the United States (US), we are assisting...
Operations
Rail
Full time
Part time
Work at office
Work from home
Home office
Flexible hours
Network Rail Consulting
Washington DC
2 days ago
Tolling Market Lead
$195.14k - $324.01k
...passenger and freight rail, aviation, federal transportation... ...clients across the 36 operating areas within HDR’s... ...of toll industry services to both existing and... ...business development leaders and business group managers... ...$186,265 - $252,052 ; District of Columbia: $212,874...
Operations
Rail
Full time
Temporary work
Local area
HDR
Alexandria, VA
4 days ago
Project Manager/Railway and Civil Design
$101.5k - $160k
...Rail Project ManagerWhether moving people or freight, future rail and transit solutions... ...these modern challenges by providing services that address key industry issues such as... ...and advise young staff on rail projects, operations, and engineering best practicesCompensation...
Operations
Rail
Contract work
Work at office
Local area
Remote work
Shift work
Michael Baker International
Washington DC
4 days ago
Senior Business Analyst - Rail
...ideal candidate will work closely with the Operations Business Transformation team, providing... ...communication skills, experience in the rail industry, and the ability to navigate complex... ...and assess the business needs of Service Delivery & Operations.Develop strategies...
Operations
Rail
Kaav Inc.
Washington DC
5 days ago
Sales Executive
...Railcar Repair & Maintenance Services Location: Flexible | Extensive... ...Sales Professional to expand customer relationships and develop new... ..., understanding their operational challenges and repair requirements... ...commercial role within the rail industry. Entrepreneurial...
Operations
Rail
Flexible hours
Taylor Transportation Search Group
Washington DC
1 day ago
Customer Service CCaaS & AI Technology Lead
...about the Experience. For us, customer experience is not an add-on;... ...through standout products and services; by building and delivering... ...customer experience, streamline operations, and achieve business goals.... ...$73,800 to $190,400 District of Columbia $78,500 to $202,7...
Operations
Live in
Work at office
Local area
Accenture
Arlington, VA
4 days ago
General Application
$80k
...management, including overseeing contractors delivering technical work Operations and organizational support Engineering and technical roles What... ...is already the everyday discipline, such as aviation, nuclear, rail, or industrial control. We care that people are genuinely...
Operations
Rail
For contractors
Internship
Relocation package
Intelligence Security Laboratories
Washington DC
3 days ago
Sr Program Manager Ops Transformation
...Manager to lead a critical multi-business area program focused on driving operations performance improvements at Washington Union Station. The ideal candidate will have a strong background in rail, transportation, engineering, or process-driven industries such as GE,...
Operations
Rail
Samprasoft
Washington DC
5 days ago
Community Donation Manager
$20.8 - $30 per hour
...the largest for-profit thrift operators in the United States, Canada... ...community-based programs and services. You’ll often hear us say that... ...” It’s the millions of loyal customers who visit our 300+ stores and... ...product on and off hangers, rails and carts and stock product on...
Operations
Rail
Work at office
Local area
Night shift
Savers
Adelphi, MD
5 days ago
Commissioning Technician
...equipment for rolling stock and light rail vehicles. We are currently serving North America customers with endless technological... ...support for vehicles in service. Key Responsibilities Remove... ...activities and vehicle support operations. Follow all company safety requirements...
Operations
Rail
Full time
Casual work
Flexible hours
Woojin IS America, Inc
Washington DC
14 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Rail Customer Service Leader - District Operations. Be the first to apply!