Customer Service Manager

Quota is the floor here, not the goal, and Toyota's Customer Service Manager is expected to leave it far behind. This team-oriented manager role offers $76,000 - $113,000, the freedom to own your roadmap, and a team that helps you grow. Key Responsibilities Coordinate cross-functional launches with creative, product, and operations Drive upsell and renewal conversations with existing Toyota accounts Convert webinar attendees into sales marketing demos within 48 hours Negotiate renewals before the sales marketing contract goes quiet Tune the ad creative until the sales marketing cost-per-lead drops Find the fast-growing hook that makes Farmington, NM prospects lean in Chase down warm referrals before competitors in Farmington get the call Run point on trade shows and pop-ups throughout NM What You'll Bring The kind of reliability that earns you the hard assignments Comfort owning a number that goes up or down because of you Cross-functional ease, from Salesforce Service Cloud engineers to Net Promoter Score marketers The composure to deliver bad news early and clearly Demonstrated calm when a Farmington, NM client changes scope mid-stream Real Net Promoter Score chops, plus the Presentation Skills curiosity to keep growing A communication style that translates jargon back into plain English There's a reason sales marketing leaders keep calling Toyota: this unfussy Farmington, NM team simply refuses to ship anything mediocre. You won't find performance theater here; we care what you shipped, not how busy you looked. At $76,000 - $113,000, with mentorship and a benefits suite to match, this Customer Service Manager seat at Toyota is built for people who want to rise. Our talent team is live and responsive, screening new resumes as they land. #J-18808-Ljbffr