Ice Cream Team Member

Job Description

Job Description

Description:

As a key part of the Pullman Market QSR team, the Kitchen Team Member ensures smooth kitchen operations by maintaining high standards of food quality, cleanliness, and efficiency in a fast-paced setting. Collaborating closely with team members, they embody the company’s values of hospitality, teamwork, and excellence. The role requires enthusiasm, reliability, and a passion for service, as well as a commitment to creating a safe, positive environment while supporting all aspects of food preparation and back-of-house operations.

Operational Responsibilities:

• Work 4-5 days a week in the restaurant.
• Follow company training programs and proficiency in using a POS system.
• Contribute to high morale by maintaining a positive outlook.
• Collaborate with team members to increase productivity, maintain standards, and innovate.
• Support fellow teammates positively through mentorship and training.
• Keep station or work areas clean and organized during shifts, including the overall restaurant and property.
• Accountable for tasting, monitoring, rotating, and tracking food in assigned work area or stations.
• Utilize strong verbal and non-verbal communication to relay information effectively.
• Communicate daily with the Management team regarding low stock and needed items for future shifts.
• Minimize waste in the restaurant.
• Ability to take customer orders accurately.
• Ability to handle credit card and cash payments securely.
• Wear clean and unwrinkled uniform items daily. Work at a quick, efficient, and safe pace during shifts.
• Be an ambassador for the company and maintain professionalism in and outside of work.
• Consistently deliver outstanding guest service and hospitality to ensure a welcoming and memorable experience at all times.

Personal Requirements:

• Be an ambassador for the company and maintain professionalism in and outside of work.
• Positive attitude and ability to maintain high morale.
• Strong verbal and non-verbal communication skills.
• Ability to work collaboratively in a fast-paced environment.
• Attention to detail and commitment to cleanliness.
• Willingness to learn and follow company procedures.
• Texas Food handler and TABC certification.

Working Conditions:

• A typical work week for this position is 40-45 hours. Hours vary based on needs of the market and the department.
• Position requires prolonged standing, bending, stooping, twisting, lifting objects up to 45 pounds, and repetitive hand and wrist movements.
• Exposure to hot, cold, and potentially hazardous equipment is possible.
• Familiarity with office equipment such as phones, computers, fax machines, and copiers may be required.

Benefits:

• 3 Sick Days annually
• 50% discount at all ERHG/Market Restaurants
• 20% discount on retail
• Employer Contribution to Health Insurance
• 5 Year Retention Bonus of $3,000 and 10 Year Retention Bonus of $10,000

Please note: This job description is intended to provide a brief overview of typical job functions and duties and may not cover all possible responsibilities.