Assessment Technician

Position Summary The Assessment Technician supports the academic success of students by coordinating and administering a variety of standardized and placement tests, accommodated exams, and professional certification assessments in accordance with institutional, state, and federal guidelines. This position ensures a secure, fair, and professional testing environment while maintaining strict confidentiality and integrity throughout the testing process. Duties & Responsibilities Registers students for tests, verifies identification, schedules appointments, and communicates testing procedures clearly and professionally. Administers and proctors in-person and remote standardized tests (including HSE, ESL, and accommodated exams) while upholding testing integrity and security standards. Assists students with disabilities by supporting the use of testing accommodations and adaptive technology, ensuring inclusive and respectful service. Troubleshoots technical issues related to testing software (e.g., TABE/CASAS) and equipment to minimize disruptions and maintain a smooth testing environment. Maintains accurate test records and documentation, enters scores into systems like Banner, and prepares reports for tracking and compliance. Ensures compliance with institutional policies, testing regulations, and security protocols, including maintaining confidentiality and following established procedures. Manages and maintains databases, performs data entry, and creates templates and documentation to support efficient and accurate operations. Facilitates online remote testing through platforms like Zoom, MS Teams, and WebEx, utilizing breakout rooms, screen sharing, and remote support tools. Demonstrates professionalism and reliability by working independently, meeting deadlines, problem-solving effectively, and supporting team and departmental goals. Provides high-quality customer service by welcoming students and visitors, responding to inquiries via phone, email, chat, and in-person, and ensuring a positive testing experience. Performs other related duties as assigned. Minimum Qualifications High School Diploma or equivalent AND One (1) year of experience Experience in teaching or testing is recommended Vendor Training and Certifications (within 6 months) Accuplacer (CollegeBoard) in-person & remote ATI TEAS in-person & remote CLEP (CollegeBoard) GED (PearsonVUE) HiSET (ETS) SACA (Mechatronics) Praxis (ETS) In-House Training (within 6 months) Accessibility Services testing AVANT language testing CASAS & TABE CNM Course testing CNM Challenge exams CTS Surg. Tech. (PSI) IC3 (Certiport) IC3 Practice (Gmetrix) CNM Make-up testing P/P Challenge exams RegisterBlast Spanish/Biology/French/Placement (remote & in-person) EEO STATEMENT As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S. #J-18808-Ljbffr