Sales Counselor

Job Description

Job Description

General Duties and Responsibilities: 

Achieve and exceed company-established sa

At UnionMain Homes, we are dedicated to building new homes for our customers that perfectly represents their lifestyle.  We offer a wide array of personalization to best suit the style and design wishes of our new home buyers.  Our world-class builders are with you at every step, because choice is a luxury and it’s your dream home—why shouldn’t it be a dream the whole way through?

We are currently growing and expanding our team of dedicated new home sales consultants highly specialized in the art of new home sales to provide a top-tier, standout experience for our customers.
Our new home sales consultants play a pivotal role to UnionMain Homes buyers at every step of the way. They provide a first look into our communities and model homes and get to know our clients while carefully guiding them throughout the process of purchasing a “ready-to-go” prebuilt home or assist them in designing their home with a wide array of design selections.
 
New Home Sales Consultant Objectives and Responsibilities:

• Have a thorough and firm understanding of the new home sales industry, local real estate trends, and a developed network of realtors
• Maintain a partnership and built rapport with valuable realtor brokerages
• Develop a referral network with UnionMain Homes customers, their family, and friends who may also be interested in purchasing a new home
• Achieve and exceed company-established sales and closing goals
• Meet and build rapport with prospective buyers and determine home needs and interests
• Convert community traffic to sales to meet Company goals
• Follow up promptly with all potential buyers
• Present the value of using our preferred lender and achieve the preferred lender capture rate goal
• Maintain a working knowledge of all sub-market competition
• Assist buyers through the design, loan, start, construction, and closing process to ensure timely completion of buyer activities; coordinate appointments and follow up as needed
• Ability to learn and convey UnionMain Homes communities, product, promotions, purchase agreement, and processes
• Develop a thorough knowledge of home features, options pricing, and design center selections and effectively communicate those to customers
• Must utilize all UMH sales technology, including automated sales contracts and customer management software
• Place and monitor all on-site signage as needed (i.e., home site signs, inventory signs, open house signs, etc.)

 
Qualifications:

• 1+ years’ history of high sales performance in new or existing home sales (or similar experience/industry)
• Entrepreneurial and customer-focused mindset
• Maintains model home(s) and communities to the highest standards
• Strong demonstration of the principles of product demonstration, sales techniques, and quality customer service
• Strong verbal and written communication skills, adaptable to varying styles while projecting a positive image of the company
• Valid driver's license and insurance are required for business travel by automobile
• Computer proficiency, (Brix and other office business software preferred)
• Work is performed in a typical sales office environment using standard office equipment. Work is typically active. Travel to various locations for sales activity is required, walking and standing are also necessary
• Fast-paced environment subject to numerous schedule and priority changes and short notice activity
• Requires occasional lifting up to 20 pounds
• Work hours may be variable and include weekends

 
Working for UnionMain Homes:
UnionMain Homes is dedicated to providing an inclusive culture that breeds growth and opportunity for sales and corporate associates alike.  We offer an array of benefits that set us apart!

• 90% employer-subsidized medical benefits for the employee and low-cost family and spousal benefits plan options
• Dental, vision, and life insurance benefits
• Legal assistance benefits
• A 401K with company matching that is IMMEDIATELY vested
• Company holidays and sales office closures
• Company events
• Continued training and development geared toward sales education and success
• Hands-on leadership that allows sales professionals to thrive in a partnership-focused environment to achieve sales goals and foster growth

es and closing goals.

Meet and build rapport with prospective buyers, determine home needs and interests, make a full presentation of our model home and/or inventory homes and lots based on the prospect’s needs.

Convert community traffic to sales at the projected ratio.

Follow up with all potential buyers to convert to sales; prospect and develop referral contacts.

Present the value of using our preferred lender and achieve the preferred lender capture rate goal.

Ensure all prospects complete a Prospect Registration Card and all information is sent to corporate.

Manage buyer through the design, loan, start, construction, and closing process to ensure timely completion of buyer activities; coordinate appointments and follow up as needed.

Develop a thorough knowledge of home features, options pricing, and design center selections and effectively communicate those to prospects and buyers.

Must understand UMH sales agreements and addendum, complete them accurately and deliver in a timely manner.

Place and monitor all on-site signage as needed (i.e. home site signs, inventory signs, open house signs, etc.).

Qualifications:

1 or more years’ history of high sales performance in new or existing home sales.

Strong demonstration of the principles of product demonstration, sales techniques, and quality customer service.

Strong verbal and written communication skills, adaptable to varying styles while projecting a positive image of the company.

Valid driver's license and insurance required for business travel if by automobile.

Skills and Knowledge

Must be able to use word processing, e-mail, spreadsheets, presentations.

Computer literacy, proficiency with Outlook, Excel, Word, PowerPoint, and ability to learn new programs as needed.

Working Conditions:

Work is performed in a typical sales office environment using standard office equipment. Work is typically active. Travel to various locations for sales activity is required, walking and standing are also necessary.

Fast-paced environment subject to numerous schedule and priority change and short notice activity

Requires occasional lifting up to 20 pounds.

Work hours may be variable

Job Types: Full-time, Commission