Remote Tier I Help Desk Analyst
Elevate Patient Financial Solutions
Elevate Patient Financial Solutions is seeking a Help Desk Analyst Tier I for a remote-based role, offering a full-time/part-time schedule from Monday to Friday, 8 AM to 5 PM. The analyst resolves routine to moderate software and hardware issues, prioritizes requests, and provides excellent customer service while documenting inquiries. The role includes basic Active Directory and Exchange administration, installation assistance, and adherence to HIPAA regulations. #J-18808-Ljbffr
- ...Role Overview The Help Desk Analyst will diagnose, troubleshoot, document, and resolve Tier 1 technical issues involving computers, desktop applications, systems, Microsoft... ..., phone, email, and Microsoft Teams Perform remote troubleshooting using approved remote support...Remote workFull timeMonday to FridayShift workAfternoon shift
$29.52 per hour
...Req ID: 42944 Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly... ...to reduce user problems. Provide local and remote Technical Support Services for end-user support on multiple...Remote workWork at officeLocal area$39.29 per hour
...Req ID: 42947 Summary Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly... ...prevent recurring user issues. Provide both local and remote technical support across multiple secure networks within...Remote workWork at officeLocal area- ...Softrams, a Tria Federal company, seeks a bilingual English/Spanish Tier 1 Customer Support Analyst to deliver high-quality support for CMS users. The role involves handling inquiries through multiple channels in a fast-paced federal healthcare IT environment. Responsibilities...Remote work
- ...Role OverviewThe Help Desk Analyst will diagnose, troubleshoot, document, and resolve Tier 1 technical issues involving computers, desktop applications, systems, Microsoft... ..., phone, email, and Microsoft TeamsPerform remote troubleshooting using approved remote support toolsTroubleshoot...Remote workMonday to FridayShift workWeekend workAfternoon shift
- ...Elevate Patient Financial Solutions has an exciting career opportunity available as a Help Desk Analyst Tier I. This position will be a remote based role.. The Full Time/Part Time schedule for this role will be Monday through Friday 8 AM to 5 PM. POSITION OVERVIEW: The...Remote workFull timePart timeWork at officeMonday to Friday
- Chenega MIOS is seeking a Tier 1 Help Desk Analyst in Arlington, VA to support DoD missions with first-line IT troubleshooting, incident tracking... ...calls, diagnosing issues, and providing both local and remote support across multiple networks. #J-18808-Ljbffr Chenega...Remote workLocal area
- KeenLogic is currently looking for a talented and self-motivated Tier I Analyst with the ability to work in a challenging, consultative, and... ...experience with Mobile Device Management (Provision, Reset, Remote Wiping) Effective written and oral communication skills Desired...Remote workFull timeMonday to Friday
- ...Job Description Role Overview \n The Help Desk Analyst will diagnose, troubleshoot, document, and resolve Tier 1 technical issues involving computers, desktop applications... ..., email, and Microsoft Teams \n Perform remote troubleshooting using approved remote support...Remote workMonday to FridayShift workAfternoon shift
$21.75 - $25 per hour
...Allied Business Solutions is looking for a Tier 1 Support Technician to be the first... ...users by phone, email, the ticket portal and remote sessions. Triage, prioritize and... ...What You Bring (Required) ~1–2 years of help desk or IT support experience (relevant certifications...Remote workFull timeWork from homeFlexible hours$75k - $85k
...community, united by the relentless pursuit to help keep people safer everywhere. We build and... ...: ~4+ years of experience delivering tier-2 or higher technical support within a... ...across multi-functional, diverse teams in remote or hybrid environments. ~ Operational Readiness...Remote workFull timeRelocationShift workWeekend workAfternoon shift$60k - $90k
...Computer World Services, Corp. (CWS) seeks Tier 1/2 Service Desk Analysts to provide customer-facing technical... ..., scripts, knowledge articles, and remote-support tools. Troubleshoot... ...(3) years of relevant service-desk, help-desk, desktop-support, or end-user support...Remote workFull timeContract workLocal areaImmediate startShift workWeekend work$75k - $105k
...World Services, Corp. (CWS) seeks Senior Tier 1/2 Service Desk Analysts to provide experienced customer-... ...procedures, scripts, knowledge articles, and remote-support tools. Troubleshoot... ...(6) years of relevant service-desk, help-desk, desktop-support, or end-user...Remote workFull timeContract workLocal areaImmediate startShift workWeekend work- ...DecisionPoint seeks two Senior Tier 1/2 Service Desk Analysts to provide experienced customer-facing... ...experienced service-desk personnel. They help ensure that tickets are accurately... ...stakeholders. These positions are remote, with Chicago-area candidates preferred...Remote workPermanent employmentContract workFor contractorsLocal areaImmediate startShift workWeekend work
- ...leading insurance industry client, is looking for a Tier I Service Desk Representative to support their help desk operations. The role involves handling phone... ...through a ticketing system, with a strong focus on remote troubleshooting and guiding users through issues without...Remote workFull time
- ...Helion Technologies is seeking a Desktop Support Analyst (DSA) for its Tier 1 team, offering remote work from home with the initial contact for all inbound inquiries. You will triage, troubleshoot, and resolve Tier 1 issues, document steps in Autotask, and handle a steady...Remote workWork from home
- ...UFP Industries, Inc. in Grand Rapids, MI is seeking a Technical Analyst II to provide Tier 2 IT support across facilities, offices and remote sites, resolving issues with hardware, software, networks, printers and business apps. The role emphasizes strong communication...Remote work
- ...Butcher Power Products is seeking a Senior Service Desk Analyst to act as the primary Tier 2 escalation point, actively handling support work and driving... ..., and related endpoints. You will provide on-site and remote support across headquarters and manufacturing sites,...Remote work
- ...Resolving complex technical issues for customers, the full-time Tier 2 Technical Support Specialist will provide advanced troubleshooting and issue resolution while working remotely, collaborating with cross-functional teams to enhance product quality and customer experience...Remote workFull time
- ...Golden Hills IT LLC in Tehachapi, CA is seeking a Tier 1 IT Support Technician to join our hands-on MSP team. The role covers remote and on-site tickets, bench repairs, counter service, and client-site visits to resolve issues in person. You'll grow through hands-on training...Remote workFull time
- ...VSolvit is seeking a User Support Specialist / Help Desk Support to provide Tier II help desk services for the CG-LPD project team. You will resolve... ...management systems, and the ability to obtain a DoD security clearance. Remote work options may apply. #J-18808-LjbffrRemote work
- ...Military, Veterans and Diverse Job Seekers is seeking a Help Desk Support Technician Tier II to assist with incident management and customer support in a fast-paced environment. The role requires handling tickets, configuring new systems, and supporting inventory and fulfillment...Remote work
- ...Oneida ESC Group seeks a Tier 2 FSE Journeyman for an on-site role in Irving, TX. Responsibilities include desktop/laptop support, imaging, OS reinstalls, remote access assistance, and inventory/documentation. The position requires a US citizen and ability to obtain Public...Remote work
- ...troubleshoot and resolve complex issues within the ePS government application and its supporting Appian environment, the fully remote Help Desk Technician Tier 3 will manage escalated support tickets, collaborate with development teams, and enhance support tools and processes....Remote work
- ...Summit 7 Systems, LLC is hiring a Tier 2 Service Desk Analyst to support a CUI Enclave in Huntsville, AL with remote options. You will troubleshoot Azure Virtual Desktop and Azure VMs, manage M365 apps, and document procedures for the team. Required qualifications...Remote workShift work
- ...Empower AI in Reston, VA is seeking a Tier I Service Desk Agent (Extended Hours) to analyze and... ...internal users and external partners. The analyst will determine root cause, apply... ...implement remediation, while working remotely with up to 10% travel. Extended hours...Remote work
- ...LMI Consulting, LLC is seeking a Tier 3 Service Desk Technician to support Army Acquisition, Training, and Readiness (AT&R) with advanced ACWS expertise. The role focuses on complex investigation, incident escalation, and cross-functional collaboration to maintain ACWS...Remote work
$35k - $40k
...Job Description Tier I IT Support Technician - Wilmington, NC Looking to join an... ...stuck, or you can be that team member to help grow and guide others in their knowledge.... ...materials. Job Duties: Work primarily in a remote support role servicing clients in Eastern...Remote workContract workImmediate start- ...Fluke seeks a Technical Customer Support Tier 1 specialist to learn Fluke Reliability software and deliver support to customers, partners, and internal teams via telephone, email, web meetings, and chat. This is a ground floor opportunity within a growing team with potential...Remote work
- ...Support Specialist in Denver to manage and troubleshoot incidents across Windows and Apple devices. You will handle tier-2 support via phone, email, and remote tools, escalating where needed and providing on-site support and training as required. You will support Active...Remote work
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