Tier 1 IT Help Desk Analyst — DoD-Ready Support
Chenega Corporation
Chenega MIOS is seeking a Tier 1 Help Desk Analyst in Arlington, VA to support DoD missions with first-line IT troubleshooting, incident tracking, and user support. The role requires DoD Secret Clearance and DoD IAT Level II Certification, with Top Secret/SCI eligibility preferred. Strong customer service and detailed ticket documentation are essential. Responsibilities include handling calls, diagnosing issues, and providing both local and remote support across multiple networks. #J-18808-Ljbffr Chenega Corporation
$29.52 per hour
...Tier 1 Help Desk AnalystArlington, VAAre you ready to enhance your skills and build your... ...Intelligence & Operations Support (MIOS) could be the... ...a Tier 1 Help Desk Analyst to help contribute... ...and maintenance of IT systems.Provides... ...is required.DoD Secret Clearance is...SuggestedWork at officeLocal areaRemote work- Chenega MIOS in Arlington, VA is seeking a Tier 1 Help Desk Analyst to deliver first-line IT support for DoD-level environments. You will handle incident tickets, diagnose hardware/software issues, and assist with account and password services to restore operations quickly...Suggested
$30.44 - $41.18 per hour
...Job Family: Technical Support Services Job Qualifications... ...Technology (IT) Support, Problem Resolution... ...amazing opportunity for a Help Desk Technician to provide world... ...Provide routine Tier 1 technical support to onsite... ...leading mission‑ready capabilities in AI, cloud...SuggestedHourly payTemporary workImmediate startRemote workWorldwideAll shiftsFlexible hoursShift workNight shiftWeekend work$35.04 - $47.4 per hour
...None Job Family Technical Support Services Job... ...Information Technology (IT) Support, Microsoft Office... ...amazing opportunity for a Help Desk Technician to provide world... ...Provide independent Tier 1 technical support to diagnose... ...leading mission‑ready capabilities in AI, cloud...SuggestedHourly payTemporary workWork at officeImmediate startRemote workWorldwideAll shiftsFlexible hoursShift workNight shiftWeekend work- Executive 1 Holding Company, LLC is seeking a Tier 1 Customer Service Analyst to provide first-tier IT help desk support on-site for a government customer. The role involves documenting incidents, resolving issues on first contact when possible, and escalating complex...Suggested
$50k - $70k
...Job Description Service Desk Technician (Tier 1/2) – Allixo Location:... ...Burlington, Washington. We're the IT and security team for local... ...Cisco Meraki networks, and help clients meet compliance requirements... ...ID Enroll, configure and support Windows endpoints with...Full timeFor contractorsLocal areaRemote work- Ignite IT is seeking a reliable and customer-focused Junior Service Desk Technician (Tier 1) to join our IT support team. This entry‑line role provides first‑line technical support to end... ...Active Directory and other platforms Help end users with troubleshooting VPN connections...Casual workWork at officeRemote workFlexible hours
- DELPHIQ is hiring for a Tier 1 Service Desk Technician! We’re seeking responsive, customer-focused... ...every day—delivering prompt, courteous support and ensuring users have the technology... ...Requirements Experience: Minimum 3 years in IT call center environments; hands-on...Full timeContract workWork at officeRemote workRotating shift
$24 - $25 per hour
...Job Description Job Description Position Title: Tier 1 Help Desk Technician Location: Washington DC Assignment Type: Contract to... ...responsible for maintenance, software installation, end-user support, including training to ensure end-user workstations and network...Contract workWork experience placementWork at officeLocal areaMonday to Friday$39.29 per hour
...Tier 2 Help Desk AnalystAre you ready to enhance your skills and build your career... ...& Operations Support (MIOS) could be the... ...a Tier 2 Help Desk Analyst to provide advanced... ...classified and unclassified IT environments in... ...accordance with agency and DoD standards.Perform...Work at officeLocal areaRemote work- A service-disabled veteran-owned business is looking for a Business / Help Desk Analyst to provide operational and technical support remotely. This role focuses on delivering exceptional user support, and operational efficiency, and entails strong documentation and project...Remote work
$30 per hour
...Position Title: Desktop Engineer - Tier 1 Location: Washington, DC Assignment... ...a full transition to Windows 11. To support this initiative, the IT department is adding several Desktop... .... You’ll join a team of eight help desk technicians and serve as a key...Contract workLocal areaMonday to Friday- ...to delivering innovative IT solutions that address... ...and appreciation programs.Tier II Support TechnicianLocation:... ...and resolutions.Service Desk OperationsLog in to the ACD system daily, ready to take calls unless otherwise... ...'s degree with at least 1 year of relevant...Full timeFor contractorsLocal areaRemote workShift work
- ...looking for a talented and self-motivated Tier I Analyst with the ability to work in a challenging... ...will be responsible for call center support of an environment composed of 90% Intel based... .... Qualifications Bachelor's degree and 1 year of experience Required Skills 1+...Full timeRemote workMonday to Friday
- ...Description Overview Service Desk Technician Tier 2 Washington, DC Are you ready to enhance your skills... ...& Operations Support (MIOS) could be the place... ...Tier 2 to join our IT support team in Washington... ...plan focuses on helping our team members at every...Work at office
$55k - $85k
...Community College Preparatory Academy Help Desk Technician — Tier 2 Department: Information And... ...May provide technical guidance to Tier 1 support staff, student workers, vendors, or users... ...access, endpoints, accounts, and the IT asset records in AssetPanda or the approved...Full timeContract workWork at officeAfternoon shift- ...Business / Help Desk Analyst Location: Remote Other Considerations... ...DevSecOps, health IT modernization,... ...partner with agencies ready to evolve—delivering not... ...to join our team supporting VINCI on the OMEGA contract... ...provide frontline Tier 0/1 support to the VINCI...Permanent employmentFull timeContract workRemote work
$45k - $60k
...Job Description Job Description IT Support Technician – Tier 1 Department: IT Reports to: Director of Managed IT Services Location... ...system rollouts as assigned Support various IT needs, from help desk tickets to onsite installations (ability to lift up to 50...Full timeWork at officeRemote workRelocationMonday to FridayShift work$61k - $71k
...Consulting is seeking a helpdesk professional to support a federal government agency client and its... ...management services. This role provides Tier 1 and Tier 2 support to end users,... ...Qualifications:At least two years of experience in IT helpdesk or technical customer support....Local areaRemote work- ...seeking a bilingual (English/Spanish speaking) part-time Tier 1 Customer Support Analyst. This role involves providing high-quality support to... ...and requests. Ideal candidates should have experience in IT service desks, excellent communication skills, and a detail-oriented...Part time
$62k - $141k
...Job Number: R0251857 Tier 2 Service Desk Technician The Opportunity:... ...to improve the technology supporting the DoD? We're looking for a Tier 2... ...thrives on the opportunity to help DoD users solve problems.... ...experience providing support to an IT operations environment, in...Full timeContract workPart timeLocal areaRemote work- ...Tier III Support Engineer (Voice & Telecom Services)- Washington, DC Hybrid-3 days in office Position Summary We are seeking a... ...activities. Key Responsibilities Provide hands-on Tier III help desk and escalation support , including issue triage,...Full timeWork at office
$65 - $80 per hour
...Description: IT Service Desk Lead Location and... ...while helping strengthen internal... ...enhance end-user support, and maintain technology... ...members. Oversee Tier 1 through Tier 3 support... ...SP 800-171, and DoD IL4/IL5... ...Support audit readiness activities by maintaining...Hourly payFor contractors$61.6k - $68k
...fill a Network Support Technician (NST)... ...onsite and remote Tier 2 support that... ...resolution of user IT issues to... ...users in a Service Desk supported Tier II... ...equivalent experience 1+ years’ of IT-... ...state of travel readiness required to take... ...At our core, we help bring families,...Temporary workWork at officeLocal areaImmediate startRemote workShift workNight shift$55k - $72k
...is seeking Network Support Technicians to provide... ...onsite and remote Tier 2 support that... ...resolution of user IT issues to minimize... ...users in a Service Desk supported Tier II environment... ...experience. ~1+ years' of IT-... ...a state of travel readiness required to take prompt...Temporary workLocal areaImmediate startRemote workWorldwideNight shift- KeenLogic is seeking a Talented Tier I Analyst to provide on-site call center support in Alexandria, VA. The role involves assisting customers in person or by phone in a fast-paced, consultative team setting, with a focus on basic technical helpdesk tasks. The position...Full timeMonday to Friday
$60k - $80k
...Together, Iridium and Aireon are helping build a safer, more... ...re Looking For: The Service Desk Technician supports Aireon’s global aircraft surveillance... ...issues that fall outside Tier 1 scope Support outage... ...environment and the readiness to take on any new tasks that...Work at officeRemote workNight shiftRotating shift$30 - $35 per hour
...Jackson Lewis P.C.'s 1,000+ attorneys... ...intersects business. We help employers develop... ...in the First Tier nationally in the... ...telephone and email support to attorneys and... ...and directed. The analyst will provide excellent... ...utilizing the IT Service Desk service management...Work experience placementWork at officeLocal areaImmediate startFlexible hours- HumanTouch, LLC is seeking a customer-focused Customer Service Analyst, Tier 2 to provide onsite IT support for a federal government customer in Arlington, VA. The role involves troubleshooting, resolving escalated issues, and assisting users across multiple channels,...Monday to FridayShift work
- ...technology solutions and mission support to federal agencies across... ..., cloud, cybersecurity, and IT modernization to solve complex... ...Title: Technical Support Analyst (Tier II) Location: Onsite (Washington... ...role requires a mix of help desk, deskside, and VIP support in...Full timeWork experience placementWork at officeFlexible hours
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