Remote Help Desk Analyst - Tier 0/1 Support & PM Support
Sprezzatura LLC
A service-disabled veteran-owned business is looking for a Business / Help Desk Analyst to provide operational and technical support remotely. This role focuses on delivering exceptional user support, and operational efficiency, and entails strong documentation and project management skills. Ideal candidates have a degree in a related field, relevant experience, and are proficient in ticketing systems like Jira or ServiceNow. This is an excellent opportunity to contribute to meaningful government technology solutions. #J-18808-Ljbffr
- ...Role Overview The Help Desk Analyst will diagnose, troubleshoot... ...document, and resolve Tier 1 technical issues... ...Friday, 5:30 AM to 5:30 PM Mountain Time at Denver... ...Colorado After-hours support Critical Priority... ...Teams Perform remote troubleshooting using...Remote workFull timeMonday to FridayShift workAfternoon shift
- ...Role Overview \n The Help Desk Analyst will diagnose,... ...document, and resolve Tier 1 technical issues involving... ...Friday, 5:30 AM to 5:30 PM Mountain Time at... ...\n \n After-hours support \n \n Critical Priority... ...Teams \n Perform remote troubleshooting using...Remote workMonday to FridayShift workAfternoon shift
- ...Help Desk Analyst (Tier 1)Location: Harrisburg, PAPosition Type: ContractDuration: 10+ MonthsWork Schedule: Monday – Friday, 100% Onsite; Telework... ...on Fridays. Occasional Saturday (once a quarter, 8 AM – 12 PM with notice).Interview Type: In-person (1 hour)Job Summary:...Remote workMonday to Friday
- ...business day, the full-time Tier 1 Help Desk Technician will take inbound... ...first contact while working remotely. Key responsibilities Resolve... ...At least 1 year of technical support experience At least 1 year of... ...reliably work 8:00 AM to 5:00 PM Hawaii Standard Time, Monday...Remote workFull timeMonday to Friday
- ...contact for client support requests,... ...SLA targets-Provide remote support through RMM... ...of-scope issues to Tier 2 with clear documentation... ..., 9:00 AM to 5:30 PM-Participation in... ...experience in a help desk, technical support... ...apply for the Tier 1 Helpdesk Analyst position at...Remote workWork at officeMonday to Friday
$29.52 per hour
...Tier 1 Help Desk AnalystArlington, VAAre you ready to enhance your skills... ..., Intelligence & Operations Support (MIOS) could be the place for... ...seeking a Tier 1 Help Desk Analyst to help contribute to our success... ...problems.Provide local and remote Technical Support Services...Remote workWork at officeLocal area- GovCIO is seeking a Service Desk Technician for a fully remote role, requiring residence in... ...4/7 operations and involves Tier 1 incident management, password resets, and end-user support for PCs, servers, or mainframe... ...a HS Diploma or equivalent, 0-2 years experience, and the...Remote job
- Global Tier 1 Service Desk TechnicianWhen you become part of our... ...technology, and mission support solutions. From... ...sustainment, our teams help customers solve complex... ...may be considered.Zero (0) to two (2) years of... ...solutions.Familiarity with remote support tools and...Remote workTemporary workWork at officeLocal areaRelocation packageFlexible hoursShift workNight shift
- ...amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious... ...: Provide independent Tier 1 technical support to diagnose... ...for critical on-site and remote personnel. Review ticket... ...-related discipline and 0–1 year of experience; OR...Remote workWork at officeAll shiftsShift workNight shiftWeekend work
$120k - $160k
...experience installing and supporting workstation hardware... ...applications and hardware at the tier 1 level. We... ...We provide local and remote technical support across... ...process improvements and help other departments as... ...We work with the Help Desk Lead to maintain compliance...Remote workLong term contractFull timeWork at officeLocal area- ...an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele... ...IMPACT: Provide routine Tier 1 technical support to onsite and remote customers via phone, chat, email... ...IT-related discipline and 0–1 year of related...Remote workAll shiftsShift workNight shiftWeekend work
- ...Help Desk Analyst The Help Desk Analyst provides Level 1 and 2 technical assistance and support for Point of Sale (POS) systems, Merchant Systems,... ...assessment. Provides local and remote system administration... ...resolves problems at the Tier 2 level (account creation,...Remote workWork at officeLocal area
- ...client. The Work: The Tier 1.0 Helpdesk Specialist acts in... ...documents. Provide initial support and analysis for... ...QA reports for each assigned analyst. Conduct monthly QA check-... ...required. ~1 year of Service/Help desk or customer service support experience...Contract workTemporary workLocal areaFlexible hours
$21.75 - $25 per hour
...Allied Business Solutions is looking for a Tier 1 Support Technician to be the first point of... ...by phone, email, the ticket portal and remote sessions. Triage, prioritize and resolve... ...You Bring (Required) ~1–2 years of help desk or IT support experience (relevant...Remote workFull timeWork from homeFlexible hours- Location: Remote (U.S. based; Montana strongly preferred) Status... ...Reports to: Director of Support Services Organizational Overview... .... Position Overview: The Tier 1 Support Analyst serves as the first point... ...in customer service, help desk, or technical support role...Remote workFull timeWork at officeVisa sponsorshipWork visa
- ...the office and three days remotely from home. Equipment to work... ..., De Work Hours: 10 am -7 pm This position is for 12... ...client has an opening for a Help Desk Analyst 1475 Top Skills & Years of... ...experience addressing tier 1 or tier 2 IT support issues. Basic Network Troubleshooting...Remote workWork at officeWork from homeShift workDay shift
- ...WheelHouse IT is seeking a Tier 1 Support Technician to join our Service Desk team. This is a remote position aimed at providing exceptional customer service and technical support. Candidates must have experience with Managed Service Providers and be comfortable troubleshooting...Remote workContract work
- ...Tier 1 Support TechnicianWe're seeking Tier 1 Support Technicians to provide remote customer support. This role is ideal for candidates who thrive... ...documented procedures to help end users troubleshoot and resolve... ...or connectivity).Prior help desk, call center, or technical...Remote work
$22.95 - $31.05 per hour
...Help Desk Analyst Tier 1Transform technology into opportunity as a Help Desk Analyst Tier 1 at GDIT. Shape what's next for mission-critical government projects while shaping... ...queries by telephone or self-service ticket in support of internal and/or outside customer...Remote workHourly pay- ...together. Be Invested in, Supported & Stretched BERPL... ...109 # of Openings: 1 Launch your IT... ...with PalmTech by helping clients solve everyday... ...phone, email, and remote support. Create,... ...Troubleshoot and resolve Tier 1 technical issues... ...a Tier 1 Service Desk Technician who...Remote workHourly payFull timeTemporary workLocal areaFlexible hours
- ...Job Title: Tier 1 Support Technician Duration: Approximately 2-3... ...project needs Location: 100% Remote (must be able to work within... ...documented procedures to help end users troubleshoot and resolve... ...connectivity). Prior help desk, call center, or technical...Remote work
$55k - $67.5k
...currently accepting applications for a Tier 1 Support Technician . This position will... ...supporting a distributed team of local and remote personnel within the NOAA Office of Response... .... Through proactive and responsive help desk support, the technician plays a vital role...Remote workFull timeContract workWork at officeLocal areaFlexible hours$22.95 - $31.05 per hour
...Help Desk Analyst Tier 1 Transform technology into opportunity as a Help Desk Analyst Tier 1 at GDIT. Shape what's next for mission-critical... ...and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software...Remote workHourly pay- ...Tier-1 Support Position This is a Tier-1 support position within the... ...within Odyssey. Receive help desk calls and provide initial technical... ...using both hands-on and remote-control capabilities. Act... ...staff and Business Process Analysts (Tier-2) for complex issues....Remote workFull timePart timeWork at officeFlexible hours
$16 per hour
...Req ID: 41798 Summary Help Desk Specialist I Tier 1 Ashburn, VA (Remote) Are you ready to enhance your skills... ..., Intelligence & Operations Support (MIOS) could be the place for you... ...Representative or Support Center Analyst certification. Experience with...Remote workFor contractorsWork at officeNight shiftRotating shiftWeekend work- ...Since 1984, SPS has been helping to rebuild New England'... ...to perform IT support for our office and field... ...tools and platforms. As a Tier 1 IT Support Technician,... ...devices, both on-site and remotely. Install, configure... ...~ Experience with help desk ticketing systems and remote...Remote workFor contractorsApprenticeshipWork at officeLocal area
- TEKsystems is seeking a Tier 1 Service Desk Technician for a large Oregon-based healthcare system. This fully remote role handles front-line support during a Citrix to Island Enterprise Browser migration, managing a steady ticket queue and outbound communications to clinical...Remote job
$20 - $24 per hour
...Oregon-based healthcare system as a Tier 1 Service Desk Technician, providing front-line technical support during a major migration from... ...Browser. In this fully remote role, you will manage a steady... ...partners in transformation. We help clients activate ideas and solutions...Remote workContract workTemporary work- Service Desk Technician Tier 1.5 (MSP) We are seeking a motivated and detail-oriented Service Desk... ...) with a foundational knowledge in help desk support and networking. We pride ourselves on... ..., OneDrive, Teams). Familiarity with Remote Desktop Protocol (RDP) and troubleshooting...Remote workFlexible hours
- ...Solutions, LLC, a West Palm Beach-based MSP, is seeking a Tier 1 Service Desk Technician who serves as the first point of contact for client support requests via phone, email, and remote sessions. You will help build trust with clients through clear communication and reliable...Remote work
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