Warranty Admin

Warranty Administrator

Join the top-rated RV dealership in the nation! RV Country has been voted the People's Choice for Best RV Dealer and certified as an Amazing Workplace. With over 60 years of success and growth and 13 locations across Washington, Oregon, Nevada, Arizona, and California, we're expanding our team of over 350 professionals. At RV Country, we're more than just a dealership; we're a community dedicated to making a difference in the lives of both our customers and employees. Join us and be part of an exciting journey!

Join our team as a Warranty Administrator — the detail-oriented problem-solver who helps keep our service department running smoothly. In this role, you'll work closely with our service advisors, technicians, and RV manufacturers to make sure warranty claims are submitted correctly and paid on time. Your work plays a big part in getting our customers back on the road and enjoying their RVs.

Job Responsibilities

• Submit and process warranty claims with RV manufacturers in a timely and accurate manner.
• Review repair orders to make sure all warranty requirements and documentation are complete.
• Communicate with service advisors, technicians, and manufacturer reps regarding claim status and questions.
• Track warranty claims and follow up on any that are delayed, denied, or unpaid.
• Keep warranty files organized and up to date.
• Attend weekly department meetings.
• Other duties as needed to support the service team.

Qualifications

• Prior administrative, customer service, or dealership experience required.
• RV, automotive, or warranty experience is a plus.
• Strong attention to detail and ability to stay organized in a fast-paced environment.
• Comfortable using computers, phones, and dealership software.

Education and Experience

• Previous dealership experience preferred
• RV experience preferred
• Warranty administration experience required
• High School Diploma or GED required

Benefits

• Medical, dental, and vision insurance
• 401K with company match
• PTO
• Great company culture

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, to stand and to walk. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus

Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.