Manager, Safety Program

Job Purpose

The Safety Program Manager is responsible for leading the organization's safety program and collaborating with leadership, operational support groups, and direct services teams to promote a culture of safety among employees and everywhere Lili'uokalani Trust (LT) operates. This position oversees the development, implementation, and maintenance of safety policies, procedures, and training to remain compliant with federal, state, and local regulations. The Safety Program Manager plays a critical role in advising leadership and collaborating with People Operations to foster an environment of open communication, accountability, and continuous learning in order to reduce risks and improve safety and emergency preparedness measures.

Position Responsibilities

Program Management

• Oversee the development, implementation, and continuous improvement of LT's Safety Program for consistent application across the organization, compliance with regulatory requirements, and alignment with industry best practices.
• Collaboratively develop and maintain a safety roadmap that guides annual plans and enables timely decision-making by leadership on policies and financial decisions.
• Facilitate safety committee meetings to support inclusive decisionmaking regarding changes to safety policies, procedures, training, and initiatives.
• Advise leadership of safety trends, risk areas, and recommended areas for improvement.
• Own and manage LT's incident reporting system.
• Oversee the claims management process, including general liability, and automobile liability, from the initial report to the development of mitigation strategies through return-to-work and claim closing.
• Collaborates with People Operations on filing worker's compensation claims and developing return-to-work plans for injured employees as needed.
• Develop strategies to foster a culture of safety and accountability while minimizing the risk of injury to staff and beneficiaries at LT.
• Develop, coordinate, publish, and implement plans to prepare the organization for emergency scenarios (e.g., active shooter, hurricane, wildfires). Establish a cadence of regular drills, tabletop exercises, and workshops to assess and instill preparedness for potentially life-threatening scenarios.
• Manage the Safety Program budget, contracts, and vendors to ensure efficient use of resources to safeguard LT employees, beneficiaries, facilities, and assets.
• Coordinate safety projects with contractors and vendors, review contracts, evaluate quotes, and negotiate revisions.
• Develop safety policies and procedures and advise leaders on the safety considerations for the design and delivery of programs, services, and projects.

Training and Workforce Support

• Design, deliver, and coordinate various types of safety training for teammates based on their roles and safety needs.
• Partner with facility managers and safety leads to build skills and expertise among employees.
• Maintain records of employee certifications and training completions.
• Ensure proper documentation of safety policies, incidents, inspections, and employee training records.

Safety Investigations, Inspections and Audits

• Regularly inspect and evaluate LT facilities and operations to identify hazards, staff preparedness, and compliance issues, in addition to assessing the effectiveness of safety policies, procedures, and training.

• Collaborate with LT facility and program leadership to address safety concerns promptly and mitigate risks.
• Develop and implement corrective action plans to resolve non-compliance or safety risks.
• Maintain knowledge of industry-leading safety and risk management methods and tools to improve safety program outcomes and efficiency.
• Lead investigations of incidents, injuries, and near misses to identify root causes and implement corrective actions.

Safety Reporting and Analytics

• Track safety performance metrics, including incident rates and training completions.
• Develop dashboards and reports for leadership to ensure visibility of incident trends and measures to mitigate risk.
• Author and publish safety reports to drive operational and strategic decisionmaking.
• Maintain accurate records of incidents and compile reports for leadership and regulatory agencies.
• Publish an annual review of LT's safety risks and preparedness based on the organization's needs and changing safety, compliance and risk requirements as the organization grows.

Qualifications

• Bachelor's degree risk management, occupational health and safety, security, or equivalent experience required.
• Expert knowledge of Occupational Safety and Health Administration (OSHA) regulations, workers' compensation processes, loss prevention/mitigation, incident reporting, and risk management principles required.
• OSHA, Compliance, or Safety certification preferred.
• Minimum of six years of safety and risk management experience requires, with a preference of at least two years managing people, contracts, and vendors.
• Must have strong communication and interpersonal skills to effectively train and engage employees at all levels.
• Experience managing multiple projects and priorities in a dynamic environment required. Project management and/or change management certification pereferred.
• Proficiency with Microsoft Word, Excel, and PowerPoint required. Additional proficiency with Microsoft Power applications and analytics platforms, such as Tableau, a plus.

Job Competencies

• Strong leadership skills and ability to analyze complex issues and quickly solve, diffuse, or escalate problems.
• Ability to work with minimal supervision and collaboratively across the organization to deliver outcomes.
• Detail-oriented with meticulous documentation and recordkeeping skills.
• Ability to communicate clearly and concisely in writing or verbally to convey complex issues in an uncomplicated way.
• Possess high emotional intelligence to facilitate difficult conversations in a complex, dynamic environment.
• Proficient in project management and/or continuous improvement methods to improve processes with stakeholder buy-in and measurable results.
• Skilled in safe operation of vehicles and equipment.
• Ability to work varied hours/days as business dictates.

Travel Requirements

In alignment with our organizational competencies of Alu Like I ka Hana (Teamwork) and Ho`omau i ka `imi Na`auao (Continuous Learning and Improvement), this position will require occasional travel across the island, inter-island, and out-of-state depending on the needs of the team and the organization. While travel may not always be a need, the ability to travel when required remains a crucial aspect of this position in order to successfully contribute to our concerted efforts to carry out our Queen's legacy.

This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.

Organization Competencies

• Alignment with Queen's legacy: Understanding and appreciation of Queen Liliuokalani's story, her legacy and the Hawaiian Culture is foundational to staff's commitment to working with our Hawaiian children, families and communities. Demonstrates respect for and appreciation of Hawaiian values history, and culture, understanding its implication in one's work, in fostering meaningful relationships, and in embracing the community served.

• Ho`omau i ka `imi Na`auao (Continuous Learning and Improvement) : Committed to creating and reinforcing an environment of continuous learning and improvement.
• Ho`ike i na Mana`o Pono (Effective Communication): Communicates with those we serve and each other in a consistent manner that results in mutual understanding, harmony, and action.

• No'ono'o loi (Critical Thinking and Problem Solving): Actively and skillfully understands, conceptualizes, applies, analyzes, synthesizes, and/or evaluates information and develops and supports fact-based analyses and recommendations

• Ho'o kumu a'e or `Imi hakuhia (Innovation): Identifies and integrates creative ideas into new or existing services and promotes effective problem-solving.
• Pilina Ho`ohana a me ka Hana Hilina`i (Building Relationships and Creating Trust): Manages relationships to create optimal opportunities and move the organization forward.

• Alu Like I ka Hana (Teamwork): Works cooperatively and collaboratively with others throughout the organization in alignment with the organization's objectives.
• Ho`onui I ka `Ike (Capacity Building): Encourages personal growth by exhibiting trust and a belief in the capacity of others.

Mental and Physical Demands

Ability to walk, stand, sit, kneel, push, stoop, crawl, twist, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs and ladders, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 50 lbs. and over, perceive depth, operate motor equipment. Mentally alert, emotionally stable and physically fit in order to cope with emergencies.


Conditions include working inside and outside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, excessive heat, cold, humidity, dampness and chill, dry atmosphere, excessive or intermittent noise, constant noise, dust, slippery or uneven walking surfaces, working at heights, using chemical agents and traveling by UTV or vehicle.


Terms and Conditions of Employment

As a condition of employment, employee will be subject to LT's policies and procedures.