Customer Service Associate

Overview Join our team as a Customer Service Associate (CSA) and be the welcoming face of our facility. As a CSA, you will provide exceptional customer service to both our members and potential members, ensuring a positive and engaging experience. Your role will include giving facility tours, handling sign-ups, answering phone inquiries, and providing coverage in our Kid's Center. Responsibilities Customer Service: Provide friendly and efficient customer service to members and potential members, addressing their needs and inquiries. Sign-Ups and Tours: Assist with member sign-ups and conduct facility tours to showcase our amenities and services. Phone Support: Answer phone calls professionally, providing information and assistance to callers. Kid's Center Coverage: Provide coverage in our Kid's Center, ensuring a safe and engaging environment for children. Administrative Duties: Perform administrative tasks related to member registration, data entry, and maintaining accurate records. Community Engagement: Engage with the community to promote our facility and services, building positive relationships with members and potential members. Qualifications Customer Service Experience: Previous experience in customer service is preferred, demonstrating excellent interpersonal and communication skills. Skills: Strong verbal and written communication skills Friendly and approachable demeanor Ability to multitask and manage time effectively Proficiency in using computers and office software Attitude: Positive and enthusiastic attitude Commitment to providing excellent customer service Willingness to learn and adapt to new tasks Working Conditions Environment: Primary office and facility environment. Physical Activity: Ability to stand, walk, and sit for extended periods. Ability to lift and carry up to 20 pounds occasionally. Hours: Ability to work flexible hours, including weekends and holidays, as needed. Join us and be part of a supportive team that values dedication, customer service, and community engagement. #J-18808-Ljbffr