Service Advisor

$70k

Critz Auto Group

Job Description

Service Advisor

Join the Critz Auto Service Team
Critz Auto is seeking a customer-focused and detail-oriented Service Advisor to join our busy dealership. In this full-time role, you’ll serve as the communication link between our customers and service technicians—helping to identify concerns, explain repairs clearly, and ensure a smooth, exceptional experience every time. If you enjoy problem-solving, working with people, and growing within the automotive industry, we’d love to meet you!

What You’ll Do

Greet customers with professionalism and care, ensuring a welcoming service experience
Communicate vehicle concerns clearly and effectively between customers and technicians
Explain recommended services and repairs in simple, easy-to-understand terms
Prepare accurate cost estimates, repair orders, and warranty documentation
Verify service contract and warranty coverage for needed repairs
Schedule service appointments and manage technician workflow
Follow up with customers to ensure satisfaction and resolve any concerns
Maintain organized service records, invoices, and internal communications

What We’re Looking For

Excellent communication, customer service, and organizational skills
Strong computer skills; experience with Microsoft Excel, Word, and DMS platforms preferred
Previous service advisor or dealership experience is a plus
High school diploma or GED required
Valid driver’s license and clean driving record required
Ability to work in a fast-paced, team-oriented environment

Why Work With Us?

Competitive compensation and performance incentives
Full benefits package and employee discounts
Supportive, energetic dealership culture
Opportunities for advancement within a respected automotive brand
$70,000+ anually

Equal Opportunity Employer
Critz Auto is an Equal Opportunity Employer. We welcome applicants from all backgrounds and do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Apply

Vacancy posted 16 days ago

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