Event Services Manager

Job Description Job Description Reporting to the Director of Event Services and Sales, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly, and engaging service Confirm all event related information with clients Establish and maintain rapport with clients, prior to, during and post conference, encouraging repeat business Organize convention bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pickup, food & beverage and audio visual Create floor plans for each event to ensure banquets and clients are in agreement prior to set up Initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated Conduct and/or attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments Follow departmental policies and procedures Follow all safety policies Other duties as assigned Salary Range: $85,000 to $110,000 USD Gross per Annual Qualifications: Qualifications Your experience and skills include: Previous leadership experience within a similar role required Computer literate in Microsoft Window applications required University/College degree in a related discipline preferred Excellent communication skills, both written and verbal required Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to focus attention on guest needs, remaining calm and courteous at all times Physical Aspects of Position (include but are not limited to): Frequent standing and walking throughout shift Occasional kneeling, pushing, pulling, lifting Occasional ascending or descending ladders, stairs and ramps Additional Information Visa: Must be able to provide proof of eligibility to work in the United States Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont San Francisco is an Equal Employment Opportunity Employer EEOE M/F/V/D #J-18808-Ljbffr Bowie House