Clinical Director

Job Description

Job Description

Clinical Director

Location: New Haven, CT
Job Type: Clinical Leadership / Behavioral Health

We are seeking an experienced Clinical Director to oversee the daily operations of clinical programs within an addiction and mental health treatment setting. This role provides clinical leadership, staff supervision, program oversight, and quality assurance to ensure the delivery of effective, compassionate, and compliant care for adults experiencing substance use disorders and mental health challenges.

The Clinical Director will collaborate with program managers and leadership to maintain high standards of clinical care, support staff development, manage crisis situations, and improve overall program performance.

• Oversee daily clinical operations and address clinical issues involving clients and families as appropriate.

• Provide clinical supervision, guidance, training, and professional development for therapists and program managers.

• Conduct monthly individual, in-person supervision sessions with therapists and program managers.

• Conduct and document quarterly coaching sessions with program managers.

• Ensure client records are accurate and comply with applicable regulatory and accreditation requirements.

• Manage clinical budgets and support effective resource allocation.

• Collaborate with program managers to promote team building, staff engagement, and a positive workplace culture.

• Monitor clinical data, evaluate program outcomes, and recommend improvements based on client needs.

• Ensure compliance with state regulations, licensing requirements, and accreditation standards.

• Participate in multidisciplinary treatment team meetings and administrative meetings.

• Support case managers and therapists in residential treatment settings.

• Address grievances, incident reports, unusual discharges, and other clinical concerns.

• Coordinate with multidisciplinary teams during psychiatric crises and client transfers.

• Meet with families participating in treatment programs when needed.

• Contribute to special projects and strategic initiatives to enhance clinical services and program effectiveness.

• Active Licensed Clinical Social Worker (LCSW) license in good standing issued by the Connecticut State Licensing Board.

• Knowledge of adult health, substance use disorders, and co-occurring mental health conditions.

• Understanding of chemical dependency, addiction recovery, and self-help principles.

• Ability to provide clinical supervision in roles including mentor, consultant, team member, and administrator.

• Strong leadership, organizational, decision-making, and problem-solving skills.

• Ability to manage crisis situations calmly and professionally.

• Excellent written and verbal communication skills.

• Ability to build collaborative relationships and foster a respectful, supportive team environment.

• Cultural sensitivity and the ability to work effectively with a diverse adult population.

• Valid Connecticut driver's license.

• Experience in clinical leadership, staff supervision, and program management.

• Knowledge of evidence-based addiction treatment and 12-Step principles.

• Strong conflict-resolution, crisis-intervention, and team-management skills.

• Ability to evaluate clinical performance and implement quality-improvement initiatives.

• Experience reviewing clinical documentation, preparing reports, and maintaining performance benchmarks.

• Ability to use data and critical thinking to identify program needs and improve outcomes.

• Commitment to ethical practice, client dignity, accountability, and continuous professional development.

The Clinical Director will help maintain and improve:

• Client satisfaction and quality of care.

• Clinical documentation and regulatory compliance.

• Staff development, performance reviews, and retention.

• Program occupancy and continuity of care.

• Referrals to partner programs.

• Clinical quality reports and performance benchmarks.

• Positive relationships among clients, families, staff, and referral partners.

• Ability to work extended hours and travel as needed.

• Ability to deliver presentations, including multiple or extended sessions.

• Ability to lift up to 20 pounds.

The ideal candidate is a clinically experienced and compassionate leader who can supervise multidisciplinary teams, manage complex clinical situations, maintain regulatory compliance, and promote effective treatment and recovery outcomes for adults experiencing substance use and co-occurring mental health conditions.

Protouch Staffing is a trusted staffing partner specializing in connecting skilled professionals with top employers. While we originally focused on healthcare staffing, we’ve expanded into legal and other domains to meet evolving workforce needs across industries.

Company Description

Protouch Staffing is a trusted staffing partner specializing in connecting skilled professionals with top employers. While we originally focused on healthcare staffing, we’ve expanded into legal and other domains to meet evolving workforce needs across industries.