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AROWS - Program Manager

Technology, Automation, and Management, Inc.

Job Description

Job Description

Mission Objectives : The Program Manager serves as the single On-Site Point of Contact providing oversight and management to all contract requirements supporting the ANGRC Web-Tools and AROWS program. This individual is the primary interface between TeAM and the Government and is accountable for the quality, timeliness, and performance of all contractor-delivered services.

Position Responsibility Summary:

  • Serve as the designated Program Manager with full authority to act for the contractor on all contract matters relating to daily operations
  • Function as the primary liaison between the contractor workforce and the COR, CO, and ANGRC leadership
  • Provide oversight across all functional areas: Web-Based Tool Development, Cloud Transition, Risk Management, Customer Support, and AROWS operations
  • Develop and maintain a management communication strategy and escalation procedures for daily Government interaction
  • Ensure all personnel are appropriately qualified, certified, and trained to execute their assigned functions
  • Identify and implement systemic enhancements that increase operational availability and reduce lifecycle costs
  • Provide immediate situational awareness to Government leaders during unscheduled system outages
  • Manage workforce staffing, hiring, and continuity; develop and execute contract transition plans

Vacancy posted a month ago
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