Billing Admin

We are looking for a detail-oriented Billing Admin to join a growing service organization in Norwood, Massachusetts. This Long-term Contract position supports both front-end administrative coordination and back-office billing activities, helping each job move smoothly from intake through payment follow-up. The ideal candidate is organized, comfortable communicating with customers and field teams, and able to manage multiple priorities in a fast-paced environment.Responsibilities:• Coordinate new job setup by gathering required information, completing intake steps, and creating project records in internal systems.• Serve as an early point of contact for customers, explaining next steps and ensuring they understand the service process.• Maintain steady communication with technicians and field personnel to keep job details accurate and workflows on track.• Provide administrative support that helps organize documentation, schedules, and office activity throughout the life of each project.• Distribute initial service agreements and related paperwork, confirming that records are completed and properly tracked.• Monitor incoming payments and follow up with customers when additional billing details or payment information are needed.• Assist with light billing tasks, including payment status tracking and support for account follow-through.• Review and track subcontractor work orders to help maintain accurate operational and billing records.