Veterinary Receptionist

Job Description

Job Description

Good Shepherd Pet Hospital – Odessa, FL
Part-Time Customer Service Representative / Receptionist

Good Shepherd Pet Hospital is seeking an outstanding, animal-loving, experienced veterinary receptionist to join our dedicated and fun team!

We are a growing veterinary practice located in Odessa, FL, serving the Odessa, Trinity, and surrounding communities. Our state-of-the-art hospital is committed to providing high-quality medical care supported by a compassionate, team-oriented, and highly skilled staff. We’re looking for someone who thrives in a fast-paced environment and enjoys building relationships with clients and their pets.

• Position Type: Part-Time
• Experience Required: 1+ year in a veterinary practice (required)
• Schedule: Must have availability during hospital hours
• Hours of Operation:
  • Monday – Saturday: 8:00 AM – 6:00 PM
  • Wednesday: 9:00 AM – 5:00 PM

We are seeking a motivated individual who:

• Provides excellent customer service in person and over the phone
• Maintains a positive attitude in a fast-paced environment
• Multitasks efficiently and stays organized
• Communicates clearly and professionally with clients and team members
• Works well independently and as part of a team
• Maintains professionalism with an upscale clientele

• Answer phones and schedule appointments
• Greet clients and check patients in and out
• Clearly communicate doctor recommendations and estimates
• Process payments and manage client records
• Assist with maintaining cleanliness of the reception and lobby areas
• Support daily front desk operations and workflow
• Provide compassionate customer service to clients and patients

• Minimum 1+ year veterinary receptionist experience required
• Experience with eVetPractice preferred (not required)
• Strong communication and customer service skills
• Reliable, professional, and detail-oriented
• Ability to work efficiently in a team environment

We offer a welcoming, supportive culture focused on excellent client service and compassionate patient care. Good Shepherd Pet Hospital is a drug-free workplace with a zero-tolerance policy .

We look forward to hearing from you! ????