Tech Support Specialist
Namely
Advocate is a mission-driven organization helping people access the government benefits and support they deserve. We combine expert advocacy with technology to streamline complex processes for claimants. We’re looking for a Tech Support Specialist who thrives on problem-solving, enjoys troubleshooting, and can build systems that prevent issues before they occur. This role is critical to keeping our day-to-day operations running smoothly while also helping us scale for the future. Responsibilities Daily Troubleshooting & Support (50%) Diagnose and resolve day-to-day technical issues such as: Broken or missing e-signature integrations, Workflow statuses not updating correctly, Medical records, case artifacts, or other files getting stuck in the system. Monitor daily reports and logs for errors. Serve as the first line of support for internal teams experiencing operational tech issues. Escalate and coordinate fixes with engineering as needed. Onboarding & IT Support (20%) Set up accounts, access, and tools for new hires. Maintain software licenses and user permissions across platforms. Provide basic IT support for staff (e.g., troubleshooting email, Slack, Salesforce, etc.). Systems & Process Improvement (30%) Analyze recurring issues and implement improvements to reduce future problems. Collaborate with operations and engineering to design scalable, reliable systems. Create documentation and internal guides to streamline troubleshooting and onboarding. Qualifications Experience: 2–4 years in a technical operations, IT, or support engineering role. Skills: Strong troubleshooting ability across SaaS systems (CRM, workflow tools, integrations). Comfortable navigating and fixing issues in Salesforce or similar platforms. Basic IT support knowledge (identity management, access provisioning, device/software troubleshooting). Mindset: Problem-solver who enjoys “fixing what’s broken” as much as preventing it from breaking again. Detail-oriented but able to see the bigger picture when designing processes. Thrives in a fast-paced, mission-driven environment. #J-18808-Ljbffr
$30.15k
...questions, troubleshoot, or offer training and support to prospects and customers through the... ...account inquiries. Besides financial and tech, what industries use chat agents ? What... ...support agent, or a technical support specialist. Some examples of businesses that use chat...SuggestedRemote jobHourly payFull timePart timeFor contractorsWork experience placementFreelanceHome officeFlexible hoursShift work$35 - $43 per hour
San Francisco, CaliforniaOnsiteContract$35/hr - $43/hrIT Support SpecialistLocation: San Francisco, CA (100% Onsite - 5 Days/Week)Employment... ...About the Opportunity We're looking for a hands-on IT Support Specialist to serve as the primary onsite IT resource supporting end...SuggestedOngoing contractFull timeTemporary workRemote workFlexible hours$53.12 - $58.14 per hour
...Legal Support Specialist page is loaded## Legal Support Specialistremote type: Hybridlocations: San Franciscotime type: Full timeposted on: Posted Todayjob requisition id: JR202600697Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries...SuggestedFull timeTemporary workWork at officeLocal areaFlexible hoursGreenberg Traurig
San Francisco, CA2 days ago- ...Patient Support Tier 1 Specialist Tier 1 specialists handle all phone calls, emails, and SMS messages from patients answering questions about... ...opportunity with one of the fastest-growing startups in health-tech ~ Fully remote working environment available in the...SuggestedHourly payRemote workMonday to FridayShift workWeekend work
$75k - $100k
...masses. At Freed, we combine clinician love with the latest AI tech and intense execution to create products that make clinicians... ...ROLE: We're looking for an empathetic, product-savvy Product Support Specialist to help clinicians not just use Freed — but succeed with it....SuggestedWork at officeImmediate start3 days per weekFREED
San Francisco, CA16 hours ago$116.48k - $165k
A technology company in New York is seeking a Product Support Specialist to respond to user needs and provide expert support for their AI products. This role involves technical problem-solving and working closely with customers to enhance their experience. Candidates should...Anthropic
San Francisco, CA3 days ago$116.48k - $165k
...engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Product Support Specialist, you’ll be at the front lines of safely delivering AI to the world by responding to, investigating, and tracking user needs in...Full timeVisa sponsorshipMenlo Ventures
San Francisco, CA16 hours ago$63.7k - $91k
...Summary: This employee’s primary job duty is to provide on-site support to the office personnel including software and hardware... ...is posted. Sign in to set job alerts for “Technology Support Specialist” roles. IT Office Support Specialist (Part-Time) Telecom Support...Full timePart timeWork at officeRemote work- ...Contract to Hire Location: San Francisco, CA (Financial District). This role reports to the Head of IT. Responsibilities Technical Support: Serve as the initial point of contact for end user support, ensuring timely issue resolution and providing end-to-end support....Contract workWork at office
$23.8 - $35 per hour
...ear plugs etc.), Standing for full shift, Will work with hazardous/toxic materials Job Description Join our dedicated Scientific Support team at Unity Lab Services, providing tailored lab services and supply management. This position is passionate about service delivery...Hourly payFull timeTemporary workWork at officeFlexible hoursShift work- ...IT Support Specialist San Francisco, California, United States Redwood is localizing a global battery supply chain that seamlessly integrates recovery, reuse, and recycling — keeping critical minerals in circulation and driving the energy transition. Founded in...Full timeRemote work
Redwood Materials
San Francisco, CA2 days ago $59.92k - $78.65k
...The Role: Minted is seeking a skilled IT Support Specialist II to champion the technical needs of our growing business. In this role, you will serve as a subject matter expert for our corporate team, dedicated to delivering a world-class support experience. You will...Full timeTemporary workWork at officeLocal areaRemote workWork from homeWorldwideMonday to FridayMinted
San Francisco, CA4 days ago$90k - $105k
...looking for exceptional talent to help us move even faster. Position Summary Harness is seeking a highly motivated IT Support Specialist II to provide hands-on, on-site support for our San Francisco and Mountain View offices . This role is ideal for a...Local areaImmediate startMonday to FridayFlexible hoursShift workWeekend workHarness
San Francisco, CA16 hours ago- The Credit Support Specialist coordinates activities between the market, the Underwriter, and other areas of Wholesale Lending Serves (WLS). Activities include the handling of executed commercial loan documentation, loan booking and funding, and collateral release amongst...
- ...About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across... ...overall employee experience. About the Role As an IT Support Specialist, you will be the first point of contact for troubleshooting hardware...Work at officeRelocation package
OpenAI
San Francisco, CA3 days ago - ...training, where they work alongside former pro and D1 athletes coaching them at the highest standard. We are hiring a Remote IT Support Specialist to help our students and parents navigate any technical issues they encounter with our devices, learning platforms, and...Remote work
GrabJobs
San Francisco, CA16 hours ago - ...IT Support Specialist We are hiring an IT Support Specialist to provide high-quality frontline IT support, employee enablement, and device logistics for LiveKit's distributed team. This role is focused on making sure employees can get productive quickly, get help easily...Flexible hours
LiveKit
San Francisco, CA1 day ago - ...category of care. The Role We are looking for a service‑oriented IT Support Specialist to join our team. While technical aptitude is important, your... ...touch, "white-glove" customer service experience. Translate "Tech" to "Human": Troubleshoot hardware and software issues, but...H1bImmediate start
Midi Health
San Francisco, CA16 hours ago $80k - $100k
...Griffin Resources is hiring an IT Field Support Specialist II for one of our clients in the Bay Area. Role Overview: This position is a mid-level role with over two to four years of experience and a strong technical aptitude. This person is a good communicator...Remote workGriffin Resources
San Francisco, CA4 days ago$70k - $80k
...This is a field-based role supporting VEG hospitals across the Bay Area, with the candidate residing in or near San Francisco, Pleasant Hill, San Jose, or Palo Alto. The role focuses on keeping local hospitals running smoothly and helping new hospital openings start strong...Casual workWork at officeLocal areaFlexible hoursShift work3 days per weekVEG ER for Pets
San Francisco, CA1 day ago$35 - $40 per hour
...space and accelerate your career. As a Data & AI Specialist at you'll be right at the center of the action: supporting the implementation of new customers, configuring... ...analyst, or CRM-adjacent role, ideally in a tech or SaaS environment Comfort working with data files...Hourly payContract workVisa sponsorshipShift work$75k - $85k
...space and accelerate your career. As a Data & AI Specialist at Windfall, you'll be right at the center of the action: supporting the implementation of new Windfall customers,... ...analyst, or CRM-adjacent role, ideally in a tech or SaaS environment Comfort working with data...Shift work- ...Our client, a technology solutions provider company located in San Francisco, CA, needs a hybrid Executive IT Support Specialist for a full-time position. The Executive IT Support Specialist will be providing day to day support for executive staff and trading floor employees...Full timeWork experience placement
ClearBridge Technology Group
San Francisco, CA2 days ago - ...about us in the NYT, Forbes, First Round Review, and more. Hear from our employees directly on our Glassdoor page! Product Support Specialist @ Clay Our customers, ranging from enterprises to startups and SMBs, are among the most innovative operators out there! As a...Full time
$85k - $105k
...goal in this position is making people happy while creating simple and repeatable solutions for all! You will Provide high-touch IT support (helpdesk, troubleshooting) to local and remote Zip employees across hardware and software (Mac & Windows) Maintain and provide...Work at officeLocal areaRemote workHome officeFlexible hours$70k - $80k
VEG ER for Pets is seeking a Field Service Technician to support its hospitals across the Bay Area. This role involves ensuring smooth hospital operations through technical support and frequent travel. The ideal candidate will have IT support experience and strong communication...- About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the... ...overall employee experience. About the Role As an IT Support Specialist, you will be the first point of contact for troubleshooting...Work at officeRelocation package
$90k - $125k
...Position Overview The International School of San Francisco is seeking a dynamic and collaborative Data Systems Administrator & Support Specialist. The role focuses on strengthening integrations, data reliability, and reporting across the school. Primary responsibilities...Full time$93k - $135k
Product Support SpecialistCooley is seeking a Product Support Specialist to join the Innovation team.Position summary:Cooley Innovation embraces a culture of customer service excellence and all members of the department are expected to move this agenda forward. To that...Full timeTemporary workWork at officeFlexible hoursWeekend work$90k - $140k
...surfacing mission-critical information to empower better, faster decisions that improve outcomes at every touchpoint. Today Peregrine supports hundreds of customers across 30+ states and two countries, serving more than 125 million people — and we’re amplifying our impact...Local area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Tech Support Specialist. Be the first to apply!
- family support officer San Francisco, CA
- entry level IT support specialist San Francisco, CA
- laboratory support specialist San Francisco, CA
- event support specialist San Francisco, CA
- support associate San Francisco, CA
- program support specialist San Francisco, CA
- support specialist San Francisco, CA
- family support specialist San Francisco, CA
- IT support specialist San Francisco, CA
- supported employment specialist San Francisco, CA