Front Office Assistant

Front Office Assistant

At Moberly Family Dentistry, we've been proud to serve our community for more than 30 years with a blend of advanced dentistry and personalized care. As one of the most trusted clinics in the Moberly area, we've built our reputation on a simple philosophy: combine innovative technology with old-fashioned values.

Our practice provides comprehensive services in general, cosmetic, and orthodontic dentistry, all delivered in a clean, modern, and welcoming environment. Patients of all ages count on us for gentle, compassionate care—and that experience starts with the dedication and expertise of our team.

Working at Moberly Family Dentistry means joining a staff that values collaboration, growth, and fun. Our team members bring years of experience, energy, and enthusiasm to everything they do, creating a workplace where comfort and professionalism go hand in hand.

If you're looking for a career where your skills matter, your contributions are appreciated, and you can make a real impact in the community, you'll find it here.

Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:

• Paid Holidays and Paid Time Off (PTO)
• 401(k) Retirement Plan
• Health and Vision Insurance
• Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program
• Supplemental Coverage (Disability, Critical Illness, Accident)
• Paid Scrub Allowance
• Career Growth and Development Opportunities

Compensation: Starting at $19.00/hr

Key Responsibilities

• Build and maintain productive schedules for our doctors and hygienists
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
• Assist patients with understanding their treatment plan and increase dental case acceptance
• Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary

Qualifications:

• Customer service experience
• Dental office experience (preferred)

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.

All your information will be kept confidential according to EEO guidelines.