AmeriCorps Community Connector II - General

Description CHRISTUS Health, as a recipient of grant funding, partners with AmeriCorps State and National to provide outreach, education, and navigation services to address the social determinants of health across each of the communities we serve. Significant goals of this partnership are to: serve communities with concentrated poverty, rural communities, and tribal communities; create workforce pathways for AmeriCorps members, including deliberate training such as pre-apprenticeship, apprenticeship opportunities, certifications, and hiring preferences or support; and enhance member experience by providing opportunities for skill attainment, personal growth, and connections to the community they are serving in support of a lifetime of civic participation. To this end, CHRISTUS Health will engage with individuals to serve their communities as AmeriCorps service members. Members serve for a minimum of a one-year term and will not be considered employees of CHRISTUS Health. Members have the opportunity to receive Community Health Worker training and obtain state certification. A living allowance, health insurance, and end-of-service education award (managed by AmeriCorps State and National) are provided, but other CHRISTUS Health employee benefits will not be offered to individuals participating in this program. More information about AmeriCorps is available here: Serve | AmeriCorps Summary Working collaboratively with AmeriCorps Community Connector Members, Community Health Workers, clinicians, and administrative staff, the AmeriCorps Community Connector II uses advanced community health skills to provide mentorship, technical assistance, and quality review for AmeriCorps Community Connector I team members. The role includes consolidating programmatic data and sharing insights with leadership. The Community Connector II delivers culturally competent, patient-centered screening, referral, and navigation services to connect individuals and families with appropriate social and medical resources. This position supports individuals in developing care plans, identifying barriers, setting goals, and accessing needed services. In addition, the role facilitates communication between individuals and clinical or community providers, provides health and wellness education, maintains accurate data and documentation, and supports initiatives aligned with the Community Health Needs Assessment and Community Health Improvement Plan. Responsibilities Meet expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Conduct social needs screenings and link individuals to appropriate community resources through referral and navigation services. Assist individuals in creating action plans to address identified needs, encouraging goal-setting, problem-solving, and ongoing progress monitoring. Provide health, wellness, disease-prevention, and resource education to individuals and families. Mentor and coach AmeriCorps Community Connector I team members, providing guidance, skill-building, and technical assistance for program implementation. Support daily program planning and deliver regular updates to the Connector I team members. Observe and review Connector I activities, including patient interactions and data entry, to ensure quality, accuracy, and adherence to program standards. Review and consolidate programmatic data and provide regular reports on performance metrics and program impact to ministry leaders and the AmeriCorps team. Build trusting relationships through culturally appropriate support, structured visits, and follow-up communications across various community settings. Maintain up-to-date knowledge of community resources and collaborate with community-based partners to support individuals’ needs and gather feedback on referral outcomes. Enhance care coordination by facilitating communication and relationships between individuals and healthcare or community providers. Collaborate with supervisors and clinical teams to coordinate care and address identified healthcare needs. Support individuals with chronic disease self-management and medication adherence. Promote appropriate use of primary care and assist individuals in identifying primary care options and establishing a medical home. Complete accurate documentation and maintain data in compliance with organizational policies, state and federal regulations, and confidentiality requirements. Protect all patient information and adhere to all privacy and confidentiality standards. Committed to serving vulnerable populations and a willingness to learn about health issues, the healthcare system, and community resources. Perform other related duties as assigned. Requirements Education/Skills High school diploma or equivalent required. Some college or a Community Health worker training program preferred. Computer skills (to include data entry into Electronic Medical Records Systems, report extraction, and data maintenance in spreadsheets) required. Strong organizational and communication skills required. Must have good judgment, initiative, flexibility, and the ability to build positive, open-minded, non-judgmental relationships. Bilingual (English/Spanish) preferred. Experience Two or more years of experience in volunteering or working in a community setting, healthcare facility, public health department, or community-based organization preferred. Licenses, Registrations, or Certifications Promotor(a) or Community Health Worker Certification required within six months of hire. In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame. Work Schedule Multiple shifts available. Work Type Full Time. #J-18808-Ljbffr CHRISTUS Health