Operations Assistant and Project Coordinator (Senior Living)

Job Description

Job Description

Overview

We’re hiring an organized, detail-driven Operations Assistant & Project Coordinator to support our Director of Operations across multiple senior living communities. This role combines executive administrative support and project coordination, helping drive operational initiatives, track KPIs, and ensure consistency across sites.

Ideal for candidates with experience in multi-site operations, healthcare, hospitality, or senior living.

Key Responsibilities

• Provide high-level admin support (calendar, meetings, travel, reports)

• Act as liaison between operations leadership and community teams

• Track KPIs (occupancy, staffing, compliance, incidents)

• Coordinate multi-site projects and operational initiatives

• Maintain project plans, timelines, and status updates

• Support T.H.R.I.V.E. program rollout and performance tracking

• Ensure alignment with F.A.I.T.H.E. values across communities

• Assist with audits, compliance, and process improvements

Qualifications

• Experience supporting senior leaders in operations or multi-site environments

• Project coordination or project management experience

• Strong organization, communication, and problem-solving skills

• Proficient in Microsoft Excel, Word, PowerPoint

• Ability to manage multiple priorities and meet deadlines

• Valid driver’s license; occasional travel required

Preferred: Senior living, healthcare, or hospitality experience

Why Join Us

• Mission-driven senior living organization

• Direct impact on resident experience and operations

• Collaborative, values-based culture