General Manager - Restaurants

Job Description:

The General Manager of IHOP is responsible for the following:

Essential Duties and Responsibilities

• Develop and maintain professional functional working relations with team members, corporate, and regional team members as well as guests
• Manage the restaurant floor and focus on regular contact with guests.
• Comply with all federal, state and local regulations Recruit, train, and retain Team Members.
• Maintain turnover within acceptable limits.
• Ensure food is in compliance with SOP Ensure adequate levels of food and supplies.
• Order food and supplies on a timely basis and keep inventory to a minimum with no out of stock items.
• Ensure the proper operational condition of equipment, building structure, and premises according to federal, state and local regulations and SOP.
• Keep appliances and equipment well maintained.
• Keep small wares, glassware's, and china adequately stocked.
• Complete all required reports and paperwork. Handle paperwork accurately and on a timely basis.
• Perform other duties as assigned.

Supervisory Responsibilities

• Directs and supervises Assistant Manager, Crew Chief, and restaurant hourly Team Members at assigned unit.
• Responsible for the overall direction, coordination and evaluation of the company unit.
• arries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
• Responsible for interviewing, hiring, and training team members; planning, assigning and directing work, appraising performance, rewarding and disciplining team members, addressing complaints and resolving problems.

Teamwork and Communication

• Works effectively with others (individuals and departments) in a positive, supportive and cooperative manner.
• Directs and supervises Assistant Manager, Crew Chief, and restaurant hourly Team Members at assigned unit.

Cleanliness

• Maintains a high standard of cleanliness.
• Maintain interior and exterior appearance of restaurant Ensure sanitation practices are maintained according to federal, state and local regulations.
• Ensure that food is properly stored (labeled, dated and rotated) and proper temperatures are maintained.
• Enforce and monitor deep cleaning schedule. Train Team on proper personal hygiene and food handling.

Occupational Health & Safety

• Performs all duties in a safe and responsible manner to assure workers, guests, suppliers/contractors and the environment are not at risk.
• Complies with all company safety policies, procedures and instructions.
• Uses materials handling procedures and equipment provided to minimize contamination or injury.

Requirements

• Must be at least 18 years of age.

• Physically capable of standing for long hours.

Disclaimer:

The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.


Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.