Banquet Manager

Hotel: Charleston Embassy Suites 300 Court Street Charleston, WV 25301 Full time Compensation: $68,128.28 Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence What’s in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. Career Growth & Learning – 40% of our management hires are internal promotions! Invest in Your Future – 401(k) plan with company match. Comprehensive Health Coverage – Medical, dental, and vision insurance options. Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs. __________________________________________________ What You Will Do: Guide and grow your banquet team through coaching, training, and keeping energy high (even when the coffee runs low). Lead day-to-day operations and performance management with a people-first mindset and a commitment to excellence. Partner with sales, culinary, and events teams to flawlessly execute each event—because teamwork makes the dream work. Balance budgets like a banquet ninja—managing labor, supplies, and revenue opportunities with precision. Keep things sparkling (literally and figuratively), ensuring a clean, safe, and guest-wowing environment. What We Are Looking For: Customer service experience—because happy guests are the heart of hospitality. At least 1 year of banquet food service experience and a minimum of 6 months in a supervisory role—we need someone who’s seen a plated dinner or two. Leadership potential or experience—you're not afraid to guide a team and step in where needed. Food and alcohol certifications (or willingness to complete in 90 days)—because safety is always in style. Physical stamina—this role includes lifting, bending, walking, and standing during your entire shift. What Atrium Leadership Looks Like: Accountable Achiever: You take ownership and deliver results. Agile Thinker: You adapt quickly to changing circumstances. Talent Curator: You attract, develop, and retain top talent. Transparent Leader: You communicate openly and honestly. Leading with SPIRIT: You embody our core values of Service, Perseverance, Inclusion, Respect, Innovation and Teamwork. Why Atrium? Hear it from Emillee H. “What makes Atrium’s culture stand out is its commitment to investing in its associates and fostering a culture of growth. The company supports continuous learning and development, ensuring that every team member has the opportunity to grow and succeed each day.” _____________________________________________ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Service We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. Perseverance We will be better today than we were yesterday. Inclusion We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. Respect We treat others the way we would like to be treated. Innovation We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience. Teamwork Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible. In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization. Come grow with us!