Business Analyst

This range is provided by Oscar. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65.00/hr - $85.00/hr

We are seeking an experienced Business Analyst with strong expertise in Configure, Price, Quote (CPQ) systems or Service Order Management (SOM) . The ideal candidate will have hands‑on experience in one or more of the following platforms:

• ServiceNow SOM

This Business Analyst role requires a deep understanding of end-to-end Opportunity-to-Order processes , including requirements gathering, process documentation, workflow analysis, and collaboration with cross‑functional teams to enable seamless business operations.

Key Responsibilities

• Gather, analyze, and document business requirements related to CPQ or SOM systems.
• Evaluate current processes and identify areas for optimization within the Opportunity-to-Order lifecycle.
• Collaborate closely with technical teams, product owners, and business stakeholders to ensure requirements are clearly understood and implemented effectively.
• Support system enhancements, configuration updates, and integration efforts.
• Assist with testing, validation, and user acceptance processes.
• Prepare detailed process flows, functional documents, and reporting as needed.

Qualifications

• Proven experience as a Business Analyst working with Steelbrick CPQ , Callidus CPQ , or ServiceNow SOM .
• Strong understanding of end-to-end sales and order management processes .
• Excellent analytical, communication, and documentation skills.
• Ability to work independently in a remote environment and manage multiple priorities.

Recap

• Location: Fully Remote
• Type: 6-month Contract (with potential to extend)
• Rate: will vary dependent on relevant experience

You think you're a good fit for the role, we'd love to hear from you!

Seniority level

Associate

Employment type

Contract

Job function

• Research, Analyst, and Information Technology

Industries

Staffing and Recruiting