Business Systems Analyst

Business Systems Analyst IV

Location: Sunnyvale, CA Duration: Long Term

Drive and execute functional design, testing, change management and end-user acceptance for projects and enhancements related to customer data.

Interpret large and complex data sets to distill insights; connect disparate ideas into cohesive, well-grounded recommendations using creative and analytical thinking. Provides data analysis and recommendations for the correction, enhancement and/or development of ad-hoc and canned end-user reports. Create reliable solution plans that include cost estimates and optimized delivery approaches by working with the business and partner teams, enforcing governance and compliance activities for the solution. Collaborate with other technical architects leads and teams to develop strategy, implement and evolve it overtime. Translate business requirements into system solutions engage with business users to understand the requirements and articulate the value proposition. Create BRDs, FRDs, and PowerPoint presentations for senior leadership.

Suggest best practices and opportunities for improvement through automation or simplification. Assist in System Portfolio Management and Strategic Roadmap. Build productive relationships with a global IT team, including BSAs, developers & DBAs. Support the Customer BSA team in driving a vision of Customer 360.

Skills:

• 10+ years of experience working with go-to-market systems and data
• 10+ platforms and at least 4+ years of experience working on solution
• 10+ design and systems architecture in a cloud application SaaS environment
• 3-5 years demonstrated analytical skills, to evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, summarize low-level information to general understanding statements, and distinguish solution ideas from requirements. Business process mapping, requirements gathering sessions and documenting detailed business requirements.
• Experience with Sales and Marketing Applications (Salesforce, Marketo) Experience as a business data analyst or related role in supporting large data projects with a focus on data modeling / advanced business analytics.