Business Systems Analyst IV

Business Systems Analyst IV

Job Location: Sunnyvale, CA

This is a Lead Role and we need candidates that have Analytics (Oracle BI/Tableau/Power BI/Exasol) experience. Data Science experience a plus.

40% business engagement, presentations, leadership and consulting 60% functional/techno role expertise in BI & Analytics, Data Science to productively work with IT and Development teams. Need local diverse candidate

Analytics Business Systems Analyst (BSA) Job Responsibilities and Skills:

• As a member of the Global IT team, the Analytics BSA is a key resource with the following:
• Analyze and interpret cross-functional data (structured and unstructured), identify trends and root causes behind the trends, and then help support and champion delivery of actionable insights.
• Champion requirements, design & collaboration from an Analytics perspective for a number of internal demands/projects.
• Build productive relationships with Business Functional Leaders, a global IT team, including BSAs, Developers, DBAs
• Own the functional design of solutions/analytics project/enhancements that support Customer Success and interface with Sales, Marketing, Order Management, Products, Operations, Billing, Customer Experience and other teams as needed
• Perform data analysis, Dashboarding & data mining to extract actionable insights using qualitative and quantitative data
• Recommend optimal insights based on historical data, predictive analytics and scenario analysis
• Utilizes statistical techniques such as univariate, multi-variate, decision trees, and regression analysis to improve A/B testing
• Ability to apply quantitative data analysis techniques to improve work processes
• Ability to work in an environment where activities and deliverables are dependent on a diverse group of technical and business functional experts

Skills: Qualifications & Skills:

• Strong understanding of data and metrics related to Account, Opportunity, Quote, Order, Fulfillment, Assets, Billing, Service Requests, Trouble Tickets, Audit, Customer Satisfaction Scores, Net Promoter Score, Customer Lifetime Value
• Bachelor's Degree in Data Science, Statistics, Mathematics or Computer Engineering preferred
• 8 or more years' experience in an Analytics Business Systems Analyst role supporting business units globally
• Good knowledge of data modelling techniques & data relationships (correlation, ranking, regression, distribution, deviation, etc.)
• Expertise in utilizing Tableau, Oracle BI 11g/12c, Tableau, Microsoft Power BI, SQL, Google-BigQuery
• Understanding of CRM processes, systems and data in a B2B environment e.g. Salesforce, Siebel Quote & Order Management
• Experience or exposure with statistical concepts and applications, data analysis, call center data exposure, customer satisfaction data exposure and/or CRM data exposure
• Knowledge of Minitab and Google Cloud Platform and related components a plus
• Exposure to Machine learning along with proficiency in analytical tools like R, SAS, MATLAB, Python a plus

Education: Bachelor's Degree in Data Science, Statistics, Mathematics or Computer Engineering preferred

Skills and Experience: Required Skills:

• DATA ANALYSIS
• POWER BI
• TABLEAU
• BUSINESS INTELLIGENCE
• DATA SCIENCE
• Additional Skills:
• DATA MINING
• MACHINE LEARNING
• MARKETING
• MATLAB
• MINITAB
• OPERATIONS
• ORACLE ORDER MANAGEMENT
• PYTHON
• QUANTITATIVE
• SAS
• SIEBEL
• SQL
• SYSTEMS ANALYST
• AUDIT
• DECISION TREES
• MARKETING ANALYSIS
• METRICS
• PREDICTIVE ANALYTICS
• REGRESSION ANALYSIS
• SERIAL ATTACHED SCSI
• STATISTICS
• TABLEAU SOFTWARE
• TROUBLE TICKETS

Founded in 2007, InterSources Inc is a Small Business Enterprise (SBE), Minority Business Enterprise (MBE) & Women-Owned Small Business (WOSB) certified Company specializing in providing IT Consulting, IT Staffing Solutions, and Software solutions. We have been recipients of Various Awards under "Fastest Growing IT Consulting and Software Company " and "Excellence in Technology Services "